Medical Assistant Carolina Neurosurgery & Spine Associates Rea Farms FT

Advocate Health and Hospitals Corporation•Charlotte, NC

7d•Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, follows organizational policies and procedures, and maintains specialty-specific training and competency. The role supports neurosurgery clinic visits by completing rooming and visit tasks, assisting with ordered procedures, performing laboratory and point-of-care testing, administering medications and vaccines, and carrying out other clinical and administrative duties as assigned. The Medical Assistant communicates and works effectively with patients, providers, and teammates; escalates concerns appropriately; and maintains a clean, stocked, and safe work area. The role requires providing age-appropriate care and understanding growth and development across the lifespan. This is an in-office position at Rea Farms, scheduled Monday through Friday from 8 a.m. to 5 p.m., with occasional 7:30 a.m. starts based on clinic needs.

Requirements

High school diploma or GED.
For the Greater Charlotte division, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
Current American Heart Association Basic Life Support (BLS) certification for the Greater Charlotte division.
Successful completion of Atrium Health’s competency assessment for the Greater Charlotte division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Computer proficiency, including keyboarding, Windows navigation, email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the specialty.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Safely administer medications and vaccines according to the rights of medication administration.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate and collaborate effectively and promptly, and escalate concerns appropriately.
Keep the work environment clean; clean instruments and equipment appropriately; and ensure equipment and supplies are working and areas are stocked.
Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development and relevant departmental policies and procedures.
Operate equipment necessary to perform the job.