Medical Assistant Carolina Neurosurgery & Spine Associates Rea Farms FT

Advocate Health•Charlotte, NC

9d•$22 - $33•Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The role is based in the office at Carolina Neurosurgery & Spine Associates Rea Farms, with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m.; occasional 7:30 a.m. start times may be needed based on clinic needs. The position is full-time, 40 hours per week, and benefits-eligible. The Medical Assistant supports providers and patients through visit preparation, clinical procedures, laboratory work, medication and vaccine administration, and clinic operations. The role requires age-appropriate care and knowledge of growth and development across the lifespan. The employee also maintains a clean, stocked, and functional work environment and communicates effectively with patients and the care team.

Requirements

High school diploma or GED.
For the Greater Charlotte area, completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
Current American Heart Association (AHA) BLS certification for the Greater Charlotte area.
Successful completion of Atrium Health’s competency assessment.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Computer proficiency, including keyboarding, navigation in a Windows operating system, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. Patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
Ability to operate all equipment necessary to perform the job.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency appropriate to the specialty.
Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, preparation of laboratory orders and requisitions, and tracking results.
Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with applicable orders and CLIA standards.
Administer medications and vaccines safely, following the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are functional and work areas are stocked.
Provide care appropriate to patients’ ages, using knowledge of lifespan growth and development and interpreting patient information to identify age-specific care needs.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Competitive base compensation, with pay based on qualifications, skills, relevant experience, and/or training.
Premium pay, such as shift or on-call pay, based on the position.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.