Medical Assistant Carolina Neurosurgery & Spine Associates Rea Farms FT

Advocate Health and Hospitals Corporation•Charlotte, NC

8d•Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency for the specialty. The role supports patient visits and providers through clinical, laboratory, diagnostic, medication, and administrative tasks. The Medical Assistant is expected to communicate effectively, work collaboratively, maintain a clean and well-stocked clinical environment, and provide age-appropriate care based on patients’ needs. This position is based in the office at Carolina Neurosurgery & Spine Associates Rea Farms. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; the employee may sometimes need to report earlier depending on clinic needs. The role is full-time, 40 hours per week.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, qualifying structured military clinical training documented per DD214, or EMT qualification for the Greater Charlotte area; requirements vary by division.
Current American Heart Association BLS certification for Greater Charlotte; other divisions may allow up to 45 days to obtain BLS certification unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment for Greater Charlotte.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders during the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and assistance from another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
Functional speech, vision, hearing, and touch, including fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to wear protective clothing and equipment as needed.

Nice To Haves

Two years of verifiable full-time Medical Assistant experience within the last five years may qualify in place of an accredited or approved Medical Assistant program in certain divisions.
Medical Assistant certification from an accepted organization is listed for the Wake Forest division, including AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency relevant to the specialty.
Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, laboratory order and requisition preparation, and results tracking.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely, following the rights of medication administration.
Perform additional assigned duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
Communicate effectively and promptly, collaborate with the team, and escalate concerns appropriately.
Maintain a clean work environment and appropriately clean instruments and equipment.
Ensure equipment and supplies are in working order and clinical areas are appropriately stocked.
Provide care appropriate to patients’ ages and demonstrate knowledge of life-span growth and development and age-specific patient needs.
Operate equipment necessary to perform the job.