Medical Assistant - Abrams - Family Medicine

El Rio Community Health Center•Tucson, AZ

3d•$18 - $26•Onsite

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice, at a clinic location assigned by management. Work is performed under general supervision and review, with issues involving departures from standard policies, interpretations, or procedures referred to a supervisor for resolution. The position supports El Rio Health’s mission of providing comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant completes patient intake and documents information, responses, and actions in the Electronic Health Record (EHR); performs appropriate procedures; coordinates records and test results; completes provider orders and explains discharge instructions; and handles administrative activities that support clinical operations. The role also maintains competency, patient confidentiality, a safe and hygienic work environment, and compliance with organizational policies, nursing procedures, and applicable standards. Employees may be assigned to any clinic location needed to support operations.

Requirements

High school diploma or General Education Diploma (GED); an equivalent combination of education and experience may be considered if directly related to the job functions and responsibilities.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I Fingerprint Clearance Card in good standing, or application for the card within seven working days after beginning employment; the posting also states that the card or fingerprint receipt must be submitted before the hire or transfer date and that the Level One Non-IVP card must be received within 30 days after that date.
Reliable transportation may be required to accommodate operational reassignments during the workday. Employees who drive during work hours must have a valid driver’s license and comply with Arizona vehicle insurance requirements.
Undergo drug testing before employment and comply with applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

One year of experience as a Medical Assistant in an ambulatory healthcare setting.
Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties, tasks, and assignments within reasonable time frames and established performance standards.
Complete the Patient Intake Process before the patient sees a provider, documenting relevant information, patient responses, and actions in the EHR.
Perform or assist with procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs, including coordinating outside medical records and laboratory and radiology results.
Complete provider orders and ensure patients understand and can verbalize discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain proficiency and meet performance expectations, including completing annual competency skills evaluations.
Maintain a clean, safe, and hygienic work environment in accordance with policies and procedures.
Apply compliance and reporting requirements relevant to Joint Commission Accreditation standards for Medical Assistants.
Protect patient confidentiality and comply with HIPAA and corporate compliance requirements.
Follow the Code of Conduct, organizational policies and procedures, Standing Orders, and Service Excellence requirements.
Maintain a safe work environment, address or report hazards, follow Health and Safety Policies and Procedures, and participate in safety programs, which may include assignment to an emergency response team.
Maintain a professional attitude and acceptable job performance at any clinic location or assignment needed to support El Rio Health operations.
Evaluate problems and situations, prioritize needs, and resolve issues effectively and promptly using appropriate critical-thinking and problem-solving skills.
Communicate proactively and effectively with patients to promote compliance with scheduled appointments and treatments, and document communication in the EHR according to Nursing Policies and Procedures.
Immediately report safety hazards or potential hazards to supervisory staff.
Label, rotate, and stock medications, medical supplies, and equipment in accordance with Nursing Policies and Procedures, maintaining appropriate inventories for operational use.