After Hours - Medical Assistant

Pediatric Associates Family of Companies•Trinity, FL

5d•Onsite

About The Position

Pediatric Associates is seeking an After Hours Medical Assistant to provide quality, team-based pediatric patient care under the direct supervision of a clinician. The role supports clinicians and care management teams with clinical and administrative functions, chronic disease management, examinations, and treatment in a safe and welcoming environment. The position is based in Trinity, Florida, and may require travel to other office locations. The schedule alternates across two weeks: Thursday and Friday from 4:00 p.m. to 9:00 p.m. in Week 1; Thursday and Friday from 4:00 p.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 8:00 p.m. in Week 2. The Medical Assistant contributes to patient experience and medical-home quality standards, maintains patient records, assists with examinations and procedures, administers vaccines and medications under applicable supervision, collects and processes laboratory samples, and completes follow-up tasks. The role also includes protecting sensitive information and adhering to organizational policies and applicable regulations.

Requirements

High school diploma or equivalent.
Medical Assistant diploma or certification, or at least 3 years of Medical Assistant experience in place of the diploma or certification requirement.
Active BLS certification.
Current, valid driver's license.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health recordkeeping systems.
Ability to meet the listed physical requirements, including lifting or carrying 20 pounds or less and pushing or pulling 41–200 pounds.

Nice To Haves

At least 1 year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

Responsibilities

Welcome patients and maintain a high-quality patient experience, safe patient environment, clean office and examination rooms, and appropriate supplies and equipment in accordance with infection-control procedures.
Measure, document, and repeat intake vital signs as needed, and notify the clinician of abnormal findings.
Interview patients using age-appropriate or specialty-specific approaches and document chief complaints, medications, allergies, histories, barriers to care, and home status in medical records.
Obtain relevant medical records, consultation notes, hospital or emergency department discharge records, and diagnostic and laboratory results for clinician review and follow-up.
Prepare patients for clinician examinations and ensure clinician orders are completed and documented accurately.
Under clinician supervision, assist with or perform appropriate screenings and procedures, including vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile vaccines and medications with patient records and the state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
Follow vaccine cold-chain requirements for handling, storage, preparation, administration, and reporting excursions.
Verify patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous routes, and conduct post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorizations, assisting with referrals and forms, and arranging care, procedures, and follow-up appointments.
Perform phlebotomy and laboratory sample collection, processing, documentation, and reporting in accordance with policy.
Meet organizational best-practice standards, quality measures, and key performance indicators as a member of the patient-centered medical-home team.
Protect sensitive information, including electronic and paper protected health information, in accordance with organizational policies and applicable regulations.
Perform other duties as assigned.
Travel to other office locations as needed; the description states that travel may be 15%–20%, with reimbursement under company policy.