Medical Assistant - SRS Surgical Specialties/Orthopedic Surgery Float Pool - Per Diem - Day Shift

Sharp HealthCare•San Diego, CA

About The Position

The Medical Assistant supports patients, staff, and physicians in maintaining efficient operations and strong customer service while providing quality care to a designated patient population. This per-diem position is in the SRS Surgical Specialties/Orthopedic Surgery Float Pool, with an 8 a.m.–5 p.m. shift; when floating to other departments, shifts may be offered between 7 a.m. and 6 p.m. The role does not require weekends or on-call work and may involve travel to other sites based on business needs. The Medical Assistant performs clinical and office procedures within scope of practice, assists with examinations and procedures, administers medications safely, documents care, supports patient communication and scheduling, and helps maintain department workflow, quality, and readiness. The position requires proficiency in clinical skills and office procedures, medication administration, equipment and information systems, and front-desk support.

Requirements

Completion of a Medical Assistant program.
Current AHA Basic Life Support for Healthcare Professionals certification from the American Heart Association.
Demonstrated proficiency in clinical skills and office procedures.
Proficiency in medication administration.
Ability to type at least 30 words per minute with 0–2 errors and proofread work.
Knowledge of equipment and information systems applications.
Ability to operate and maintain department equipment.

Nice To Haves

One year of Medical Assistant experience in a related clinical area.
Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

Demonstrate clinical knowledge and skill in the assigned area and perform or assist with tests and procedures within scope of practice.
Administer medications safely and accurately according to guidelines and written orders, with required verification and documentation.
Prepare patients for examinations and procedures; obtain complete and accurate consent; and prepare and label biopsies accurately.
Document patient care thoroughly and accurately, including completing AEHR tasks within prescribed timelines.
Listen to patients, gather pertinent information, recognize urgency, route concerns to physicians, and return calls according to physician instructions.
May schedule patient appointments and review provider-approved teaching materials or written instructions with patients in partnership with a physician.
Follow universal precautions and infection-control policies and procedures.
Assist PSRs with front-desk issues, including scheduling and telephone management.
Organize daily work, monitor patient flow and physician schedules, and complete tasks within assigned hours and service standards.
Manage telephone messages promptly, troubleshoot problem calls, and prioritize patient needs as circumstances change.
Respond calmly and capably to urgent and emergent situations and activate emergency procedures according to protocol.
Maintain reports and information needed for patient visits, appropriate supply levels, equipment, inventories, and inspection readiness.
Enter authorizations and schedule surgeries and procedures accurately and promptly.
Complete quality assurance assignments and support quality initiatives, including P4P, BMI, and DataMart.
Demonstrate knowledge of equipment and information systems, including new applications and policies; operate and maintain department equipment.
Provide support for insurance, utilization review, scheduling requirements, and front-desk responsibilities.
Participate in clinical projects as directed by a physician or manager and assist in other departments or at other sites as staffing and business needs require.