Medical Assistant - Medical Oncology Full-time Days

Northwestern Memorial Healthcare•DeKalb, IL

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. As a member of the health care team, the Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing related administrative functions. The role helps maintain efficient clinic operations, clean and safe patient care areas, patient satisfaction, and patient confidentiality. The position is in Medical Oncology and is full-time, day shift. The Medical Assistant prepares patients and exam rooms, obtains and documents patient information and vital signs, assists with procedures and testing, maintains supplies and equipment, and communicates with patients and the care team. Additional duties may be assigned by the Supervisor or Manager.

Requirements

High school diploma or GED.
Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the five accepted certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA through AAMA; RMA through AMT; NCMA through NCCT; CCMA through NHA; or NRCMA through NAHP.
Sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate efficient patient flow by escorting patients to exam rooms, identifying patients using two identifiers, and preparing them for examination.
Obtain accurate vital signs according to organizational standards; document the reason for visit and update or confirm allergies, smoking history, and pharmacy information.
Promptly notify the provider and registered nurse about significant changes in vital signs or acute symptoms.
Anticipate and set up equipment or supplies for visits, respond to needs that expedite visits, and prioritize tasks to maintain patient flow.
Clean and prepare exam rooms for the next patient.
Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
Participate in environmental safety rounds.
Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items correctly.
Follow office opening and closing procedures.
Interact professionally and in a friendly manner with patients to promote satisfaction and safeguard confidentiality.
Accept delegated responsibilities positively, offer assistance to others, attend and participate in staff meetings, and communicate effectively with patients and the patient care team in person and by phone.
Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
Perform other duties as assigned by the Supervisor or Manager.