About The Position

Roper St. Francis Healthcare is hiring a Certified Medical Assistant (CMA) or Medical Assistant (MA) for its Lung Nodule Clinic. This clinical professional provides direct and indirect patient care under a provider’s direction, within the Medical Assisting scope of practice and applicable state guidelines. The role supports patient visits by collecting and documenting health information, preparing patients and examination rooms, assisting with care, and completing clinical and administrative workflows. The position is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. Initial regular floating is between Mount Pleasant MOB and Roper MOB in downtown Charleston, with travel to West Ashley and Summerville also required as the department grows. The Medical Assistant may also travel to other facilities or adjust hours to meet patient-care needs as directed by the practice manager. The role serves adult and geriatric patients according to the posting’s Lung Nodule Clinic description. The job involves a general office environment, potentially high-stress or fluctuating workloads, interruptions, and possible exposure to body fluids and other listed hazards. The employer offers benefits that may vary by market and employment status.

Requirements

  • High school degree or GED.
  • Active Medical Assisting certification is required for the CMA role. Listed certifications include CMA, RMA, CCMA, NRCMA, or NCMA; certain certifications are not accepted in South Carolina as specified in the posting.
  • For the MA role, active Medical Assisting certification from a listed organization is required within 12 months of the start date; an ABR-OE may be acceptable when certification cannot be obtained, but is not accepted in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations.
  • Enrollment in an approved Medical Assistant program within 30 days of employment is required for the MA role.
  • Ability to follow legal responsibilities and requirements within the Medical Assistant role and work within the applicable scope of practice.
  • Problem-solving, basic computer, communication, and interpersonal skills; ability to work professionally with staff and patients.
  • Ability to work collaboratively with patients, families, and teams in a high-volume environment; attention to detail and ability to multitask.
  • Medical terminology knowledge and ability to use standard office equipment such as a computer, copier, phone, and fax machine.
  • Ability to perform clinical and administrative tasks, including documenting medical history and vital statistics, collecting specimens, conducting routine laboratory tests, explaining instructions to patients, and assisting providers with examinations and treatments, as authorized.
  • Willingness to float initially between Mount Pleasant MOB and Roper MOB, and to travel to West Ashley and Summerville as the department grows.

Nice To Haves

  • At least 6 months of medical assisting experience is preferred for the position.
  • One year of medical assistant healthcare experience is preferred for the CMA role.
  • Two years of clerical experience in a physician’s office is preferred for the CMA role.
  • Completion of an externship or clinical lab training is preferred for the MA role.
  • One year of recent Medical Assisting experience is preferred for the MA role.
  • BLS Basic Life Support certification is preferred at hire for BSMH locations.

Responsibilities

  • Provide respectful, professional customer service to patients, the community, and coworkers.
  • Review and update patient charts, verifying diagnostic test results, hospital reports, and other medical records.
  • Collect and document patient information and vital signs, including pulse, respiration, blood pressure, pulse oximetry, height, weight, and temperature.
  • Show patients to examination rooms and prepare them and the rooms for provider examinations.
  • Identify significant changes in patient condition through data collection and report them to the provider.
  • Assist with planning and implementing patient care and, within scope and state guidelines, administer medications as ordered.
  • Assist with virtual health visits, including visit setup, pre-charting, patient preparation, troubleshooting, and collecting relevant visit information.
  • Document accurately in electronic medical records and manage electronic health record in-basket messages according to the provider’s verbatim instructions.
  • Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, check-in and check-out, MyChart requests, and cash handling.
  • Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
  • Track referrals, labs, and diagnostic tests; order and maintain supplies; and perform related clerical tasks such as answering phones and checking inventory.
  • Maintain clean, orderly, and safe work areas, examination rooms, equipment, and supplies; clean and sterilize instruments and dispose of contaminated supplies appropriately.
  • Troubleshoot issues and escalate problems to the provider, supervisor, or appropriate internal resource.
  • Travel to other facilities or adjust hours as directed to meet patient-care needs.
  • Perform other job-related duties as assigned.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options, life insurance, mental health resources, and discounts.
  • Paid time off, parental leave, FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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