Medical Assistant - Reconstructive Surgery - Los Angeles, CA

VetJobs•Los Angeles, CA

1d•$25 - $34

About The Position

The Medical Assistant is a member of the patient care team and supports patient relations, communication, and clinical preparation. The role verifies patient information by interviewing patients and confirming the purpose of their visit, performs preliminary physical tests, takes vital signs, and reports patient history summaries. The Medical Assistant is also trained to schedule appointments and perform routine duties related to collecting and maintaining patient demographic and insurance information. Additional work includes supporting patient flow and department operations, preparing examination and procedure rooms, monitoring inventory, reprocessing equipment and supplies, assisting with quality assurance measures, and addressing or escalating concerns. The position follows infection-prevention standards and department policies and guidelines.

Requirements

High school diploma or GED.
Medical Assistant Certificate from an accredited educational program.
Basic Life Support certification from the American Heart Association and/or the American Red Cross for Healthcare Providers, required upon hire.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow and identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Verify patient information by interviewing patients and confirming the purpose of their visit.
Perform preliminary physical tests, take blood pressure, weight, and temperature, and report patient history summaries.
Schedule appointments and collect and maintain current patient demographic and insurance information.