Medical Assistant Oncology

Banner Health•Scottsdale, AZ

About The Position

The Medical Assistant will join the opening team at Banner Health’s new Scottsdale facility, anticipated to launch in early 2027. Before the facility opens, the selected candidate will train at Banner University Cancer Center. The role works alongside physicians and healthcare staff in a friendly, customer-focused, energetic, fast-paced clinic serving patients across a broad age range. This position assists clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. The Medical Assistant works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external healthcare contacts. The schedule is Monday through Friday, 40 hours per week, between 7 a.m. and 6 p.m.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active Medical Assistant certification: RMA from American Medical Technologists (AMT), CMA from the American Association of Medical Assistants (AAMA), CCMA from the National Health Career Association (NHA), or NCMA from National Certified Competency Testing (NCCT).
BLS certification required upon hire.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report indicators of changes in patient condition to clinicians.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and pulse, temperature, phlebotomy, ear irrigation, and EKGs; chaperone as needed and follow universal precautions and PPE requirements.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary medical treatments and tests; communicate test results to patients and serve as a resource to clinicians.
Provide clerical support for patient notifications and documentation, maintain complete medical records, and provide accurate and timely billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families; interact with physician offices to report, request, or clarify information.