Medical Assistant Oncology

Banner Health

5d•Onsite

About The Position

The Medical Assistant Oncology assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience at Banner MD Anderson Cancer Center in Gilbert, Arizona. This is a full-time position scheduled Monday through Friday on day shifts; shift hours may vary. The Medical Assistant prepares patients for examinations and treatment, supports providers during examinations and minor procedures, coordinates patient care, maintains accurate records, and helps keep clinical areas clean and supplied. The position works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external healthcare contacts. A 12-month commitment to Banner Health is required for the stated sign-on bonus eligibility: nationally certified MAs with 12 months of MA work experience are eligible for a $2,000 sign-on bonus.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required; qualifying certifications include RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after 7/1/2017), or NCMA through NCCT, with proof of current membership where specified.
BLS certification is required.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For eligibility for the $2,000 sign-on bonus described in the posting: national MA certification through NHA, NCCT, RMA/AMT, or AAMA; 12 months of MA work experience; and a 12-month commitment to Banner Health.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to clinicians.
Assist providers with exams and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse, taking temperature, performing phlebotomies, ear irrigation, and EKGs; act as a chaperone as needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in providing care.
Administer medications in accordance with established policies and procedures or as directed, as applicable.
Provide clerical support and maintain complete patient records, including laboratory results, authorizations, X-rays, hospital records, and prior care related to each visit; provide accurate billing information in a timely manner.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in patient and family health status; communicate with physician offices to report, request, or clarify information.