Medical Assistant Oncology

Intermountain Health•San Jose, CA

3d•$21 - $31

About The Position

The Medical Assistant provides care to patients with acute and chronic needs in an ambulatory clinic setting. The role involves communicating with patients through telephone and in-person interactions and supporting the clinical team so patients receive appropriate care. Under the direction of a clinician, the Medical Assistant assists the provider in gathering information relevant to each patient's visit and condition. The position collaborates with cross-functional teams, with attention to detail and follow-through supporting patient care.

Requirements

Successful completion of a Medical Assistant program, one year of Medical Assistant experience, or a current RN/LPN license.
Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
Basic computer skills, including word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
Ability to protect patient, member, and caregiver privacy, confidentiality, and protected health information.
Ability to see and read information and labels, assess patient needs, operate monitors, and identify equipment and supplies.
Manual dexterity to manipulate delicate equipment precisely, including frequent computer use and typing for documentation, information access, and medication preparation.
Ability to lift and move patients and to bend, retrieve, lift, and carry supplies and equipment, including heavy items.
Ability to walk and assist with transporting or ambulating patients and obtaining and distributing supplies and equipment; this includes pushing or pulling gurneys and portable equipment.
Ability to navigate crowded, busy rooms with equipment and floor-level power cords.
Ability to stand in a stationary position for extended periods when required.
Ability to communicate verbally and hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly in emergencies.

Nice To Haves

Experience in an outpatient clinic or other healthcare setting.
Computer literacy with electronic medical record (EMR) systems and other relevant software.
Current national Medical Assistant certification or registration: RMA from AMT, NCMA, CCMA, or CMA from AAMA.

Responsibilities

Provide care to patients under the direction of a clinician.
Assist providers in gathering information relevant to patients' visits and conditions.
Communicate clearly with patients through telephone and in-person interactions.
Collaborate with cross-functional teams on patient care.