Medical Assistant Oncology

Banner Health•Tucson, AZ

9d•Onsite

About The Position

The Medical Assistant Oncology supports clinicians and nursing staff in providing medical care and direct patient care, helping deliver an excellent patient experience. The role includes preparing patients for examinations and treatment, assisting providers with examinations and minor in-office procedures, coordinating patient care, maintaining clinical documentation, and supporting clinic operations and patient flow. This is a full-time, Monday-through-Friday position scheduled between 7:30 a.m. and 5 p.m. The primary location is BUMC Tucson University of Arizona at 1891 W Orange Grove Rd. Floating is expected to Building 2 to room patients, to infusion to perform medical assistant tasks, and to North Campus at 3838 N Campbell Ave when needed to support staffing needs. The Medical Assistant works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external contacts.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required, with proof of current membership in the relevant certifying organization. Accepted certifications include RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after 7/1/2017 only), or NCMA through NCCT.
BLS certification required.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report indications of a change in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart rate/pulse, temperature, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use appropriate precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians in providing patient care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including complete medical records and information related to labs, authorizations, X-rays, hospital records, and prior care.
Provide accurate billing information related to patient encounters in a timely manner.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures and follow manufacturer recommendations and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Support clinic staffing and flow, including floating to Building 2, infusion, or North Campus as needed.