Medical Assistant Oncology

Banner Health•Scottsdale, AZ

4d•Onsite

About The Position

Banner Health is seeking an experienced Medical Assistant to join the opening team at its new Scottsdale facility, anticipated to launch in early 2027. Before the facility opens, the selected candidate will train at Banner University Cancer Center. The role supports physicians and healthcare staff in delivering medical care and a positive patient experience in a friendly, customer-focused, fast-paced clinic serving patients across a wide age range. The Medical Assistant assists clinicians and nursing staff with direct patient care, using specialized knowledge, judgment, and skills. The position works under the direct supervision of providers and interacts with patients, families, physicians, staff across departments, and external healthcare contacts. The schedule is Monday through Friday, 40 hours per week, in an eight-hour shift between 7 a.m. and 6 p.m.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, with proof of current membership in the applicable certifying organization; accepted examples include RMA (AMT), CMA (AAMA), CCMA (NHA; test administered after July 1, 2017), or NCMA (NCCT).
Certification or additional training must meet Meaningful Use requirements.
BLS certification.
Strong computer skills, including the ability to use medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working at specified Banner behavioral-health facilities or in a behavioral-health clinical setting serving children: an Arizona Fingerprint Clearance Card at hire and throughout employment, and a signed Arizona Criminal History Affidavit upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report potential changes in patient condition to clinicians.
Assist providers with examinations and minor office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and follow universal precautions and personal protective equipment practices.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, communicating test results, and arranging clinic, hospital, and ancillary treatments and tests.
Provide clerical support and maintain complete patient records, including relevant labs, authorizations, imaging, hospital records, and prior care; provide accurate and timely billing information.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications and equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families.