Medical Assistant - Gen Med

Neighborhood Healthcare•Riverside, CA

19d•$25 - $35

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care and services within a dynamic team. The role communicates with patients and performs clinical services to support high-quality care in a fast-paced environment. It also coordinates provider workflows, supports clinical administration, and assists care teams in women’s health, pediatrics, and general medicine as needed.

Requirements

Valid Medical Assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification from an American Heart Association-approved source upon hire, maintained as a condition of employment. The course must include an in-person, hands-on skills check with a certified instructor; online-only courses without a live skills check do not qualify.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility with changing priorities and time-sensitive deadlines.
Ability to use emotional and cultural intelligence in communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.

Nice To Haves

Experience with electronic health record systems.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform clinical procedures, including blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Keep exam rooms stocked, clean, and prepared for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have relevant information for each visit, including diagnostic images, labs, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by the provider.
Communicate information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested patient documents after reviewing them for completeness and accuracy and confirming provider execution.
Complete ongoing and annual training required for position compliance.
Follow safety and infection-control procedures, protect confidential information, and report unsafe, unethical, fraudulent, or unlawful activity.