Medical Assistant, Primary Care

Mass General Brigham•Salem, NH
•$23 - $25•Onsite

About The Position

Mass General Brigham at Tuscan Village is a healthcare center in Salem, New Hampshire, providing primary care, specialty care, imaging, and outpatient procedures. The Medical Assistant supports the Primary Care team by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to support patient comfort and efficient care. This is a full-time, 40-hour-per-week onsite position at 30 Tuscan Boulevard. The schedule is four 10-hour days, 7:00 a.m. to 5:30 p.m., with Fridays off. The role requires patient care and includes assisting junior Medical Assistants with questions and onboarding. The listed pay range is $22.75–$24.94 per hour.

Requirements

  • High school diploma or equivalent required.
  • Direct Medical Assistant experience or medical field work: 1–2 years required.
  • Experience cannot be accepted in lieu of a degree.
  • For providing immunizations, certification or three years of experience administering vaccines is required, along with provider supervision.

Nice To Haves

  • Associate's degree in Medical Assisting preferred.
  • Basic Life Support (BLS) certification from a recognized issuer preferred.
  • Nationally certified Medical Assistant credential preferred.

Responsibilities

  • Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
  • Escort patients to examination rooms, prepare equipment for healthcare providers, interview patients, measure vital signs, weight, and height, and record information in medical records.
  • Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
  • Perform general office duties, including answering phones, taking dictation, and completing insurance forms; liaise with other departments and advocate for patients using a positive customer service approach.
  • Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
  • Maintain immunization inventory and check expiration dates.
  • Provide immunizations when applicable, with the required certification or three years of vaccine-administration experience and provider supervision.
  • Contribute to departmental quality initiatives, including use of two patient identifiers and hand hygiene.

Benefits

  • Competitive base pay.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
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