Medical Assistant, Center Float

ArchWell Health•Las Vegas, NV

10d

About The Position

ArchWell Health is a healthcare provider focused on improving the lives of senior members through accessible neighborhood clinics. The Medical Assistant – Internal Float supports members and their families throughout their clinic visit and helps the primary care provider (PCP) deliver efficient care. Depending on center and member needs, the role may involve front-office work or direct patient care. The Medical Assistant works collaboratively with teammates to welcome, schedule, and room members; assess health conditions; and conduct routine diagnostic testing. The role may also provide coverage outside the employee’s primary center.

Requirements

High school diploma or GED.
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
BLS for Healthcare Providers certification.
Experience with EClinicalWorks or a similar electronic medical records system.
Proficiency with PC skills, including Microsoft Office Suite.
Strong communication, critical reasoning, decision-making, and problem-solving skills.
Ability to work effectively with diverse populations and people at various seniority levels.
Ability to maintain professionalism and flexibility in a changing work environment.
Fluency in languages spoken by people in the communities served, where necessary.
Emotional intelligence, integrity, a driven work ethic, and the ability to work effectively as a self-starter.

Nice To Haves

At least 1 year of work experience as a Medical Assistant.
At least 6 months of phlebotomy experience.
Experience working with geriatric patients.

Responsibilities

Welcome members and guide them through check-in.
Schedule appointments and coordinate referrals for the multidisciplinary care team.
Update member information in the electronic medical records system.
Request medical records and upload documentation to the electronic medical records system.
Conduct patient intake, including measuring and recording vital signs, interviewing patients, and recording medical histories.
Perform examinations and routine screenings, informing patients about procedures and addressing their questions and concerns.
Listen and engage with patients during appointments, reporting needs or changes in patient condition to the PCP, specialists, or other clinical personnel.
Support a positive patient experience by answering incoming calls, processing and returning patient messages, routing calls, and contacting patients to obtain or relay information for the physician.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Comply with OSHA safety standards and maintain accurate, legal, and ethical documentation.
Assist with center events as needed.
Provide coverage outside the primary center when requested.