Medical Assistant - Reconstructive Surgery - Los Angeles, CA

Military Spouse Corporate Career Network•Los Angeles, CA

5d•$25 - $34

About The Position

The Medical Assistant is a member of the patient care team and supports patient relations and clinical operations. The role includes communicating with patients by telephone, verifying patient information and the purpose of visits, and preparing patients for examinations by performing preliminary physical tests, taking vital signs, and reporting patient history summaries. The Medical Assistant is also trained to schedule appointments and performs routine tasks to collect and maintain patient demographic and insurance information. The position supports patient care flow, exam and procedure room readiness, inventory monitoring, equipment and supply reprocessing, quality-assurance measures, and communication about patient concerns. The Medical Assistant follows infection-prevention standards, department policies, and guidelines.

Requirements

High school diploma or GED.
Medical Assistant certificate from an accredited educational program.
Basic Life Support certification from the American Heart Association and/or the American Red Cross for Healthcare Providers, required upon hire.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.

Responsibilities

Greet patients; take appropriate vital signs; review current medications and record them in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up exam and procedure rooms based on patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality-assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Communicate with patients by telephone and verify patient information and visit purpose.
Prepare patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
Schedule appointments and perform routine duties associated with collecting and maintaining patient demographic and insurance information.