About The Position

The Medical Assistant provides administrative and clinical support to ensure efficient delivery of primary health care and create a positive patient experience. The role works closely with the clinical care team to support patient care, communication, outcomes, and satisfaction. Responsibilities include preparing patients and treatment rooms, performing clinical tests and procedures, administering vaccines and injections, collecting and processing specimens, documenting in the EHR, and assisting with patient education and paperwork. This is a part-time, benefits-eligible position in family medicine and pediatrics at Winchester Square in Canal Winchester, Ohio.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Medical Assistant program.
  • Ability to communicate clearly and effectively with patients and external parties in a courteous, friendly manner.
  • Ability to maintain confidentiality.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to communicate clearly and document efficiently in an EHR.
  • Knowledge of vaccine administration, storage, handling, and documentation.
  • Knowledge and understanding of medical terminology.
  • Knowledge of patient care and examination procedures.
  • Knowledge of medical equipment and instruments used to administer patient care.
  • Knowledge of common safety hazards and precautions for establishing a safe work environment.
  • Skill in assisting with a variety of treatments and medications as directed.
  • Skill in taking vital signs.
  • Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
  • Customer service skills, social perceptiveness, and a service-oriented approach.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Self-disciplined, energetic, passionate, and innovative.

Nice To Haves

  • Medical Assistant certification.

Responsibilities

  • Work closely with the clinical care team to deliver the best care for patients.
  • Foster direct communication between the care team, patients or caregivers, and appropriate care providers to optimize outcomes.
  • Collaborate with care team members to address gaps in care, including chart preparation.
  • Promote improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
  • Act as a patient advocate to ensure high-quality care.
  • Set up medical equipment and perform applicable tests, administer injections, and collect routine specimens and perform point-of-care tests.
  • Administer vaccines as directed.
  • Interview patients about medical concerns and obtain medical histories.
  • Measure and record vital signs, including pulse, temperature, blood pressure, height, and weight, in patients’ EHRs.
  • Draw blood and process specimens.
  • Assist with routine medical procedures as requested.
  • Prepare patients and treatment rooms for examinations, including draping patients and positioning instruments and equipment.
  • Review physician orders and lab requests and follow up as needed.
  • Call in prescriptions or refill orders as approved and directed.
  • Communicate test results to patients as directed.
  • Assist with patient education using related educational tools, periodicals, flyers, and handouts.
  • Assist with forms and patient paperwork, including referrals, prior authorizations, and pre-certifications.
  • Respond to patient phone calls as appropriate.
  • Maintain a clean, well-organized work area and protect patient confidentiality in accordance with HIPAA.
  • Attend meetings and participate in classroom activities as needed.
  • Perform other duties as assigned.

Benefits

  • Benefits eligible.
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