Medical Assistant - Women's Center

Good Shepherd Health Care•Hermiston, OR

2d•Onsite

About The Position

The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. The role includes direct patient care, clinical documentation and electronic health record management, referral and prior-authorization coordination, and administrative functions that support clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager and collaborates with an integrated healthcare team to support efficient clinic workflow and optimal patient outcomes. The position is based in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. It involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, and may involve variable indoor temperatures, multiple simultaneous demands, varying noise levels, and fast-paced or emergency situations. The schedule is 40 hours and requires flexibility to work evenings, weekends, and holidays as patient-care needs and clinic operations dictate. The employee may be assigned to work across various medical specialties within the practice.

Requirements

High school graduate or equivalent; a copy must be provided upon hire.
Current BLS certification.
Ability to work with a culturally diverse population.
Knowledge of computers, phones, and other office equipment.
Knowledge of clinical equipment, including EKGs, vital-sign monitoring devices, glucometers, scales, and laboratory testing equipment.
Ability to meet the described physical and sensory demands, including continuous walking and standing, occasional stooping, kneeling, crouching, or crawling, lifting up to 50 pounds independently, and frequent handling of objects or patients weighing up to 25 pounds. Occasional lifting or transferring of individuals weighing over 100 pounds requires appropriate techniques, mechanical aids, or team assistance.
Ability to detect and respond to sounds, communicate clearly, observe patient conditions and read documentation or monitors, distinguish colors for clinical purposes, use tactile perception in patient care, and perform fine-motor tasks involving medical equipment and procedures.
Ability to follow safety protocols and use personal protective equipment as required in an environment with frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment.

Nice To Haves

Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework.
Bilingual ability and/or English-Spanish speaking ability.

Responsibilities

Room patients and collect vital signs, current medications, medical history, and chief complaint for provider review.
Prepare examination rooms and supplies; assist providers during examinations and procedures; and clean and sterilize equipment.
Administer immunizations, vaccines, and contraceptive injections under direct supervision and in accordance with protocols and provider orders.
Provide patient education and instruction as directed by healthcare providers.
Perform ordered EKGs, spirometry, glucose monitoring, CLIA-waived laboratory tests including urinalysis, and pulse oximetry.
Conduct directed nursing visits for blood pressure monitoring, suture or staple removal, injections, weight checks, and other routine procedures.
Accurately enter vital signs, medications, histories, immunizations, and clinical findings in the electronic medical record.
Process prescription refill requests, enter them in electronic records, and route them to appropriate providers for approval.
Respond to patient calls and messages regarding medical questions, scheduling, and general inquiries.
Coordinate with healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage.
Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
Support the hospital mission, vision, values, policies, and procedures, and participate in required DNV-program education as applicable.
Maintain adequate medical-supply inventory in examination rooms and central supply areas.
Stock and reorder medications in coordination with the Practice Manager and vaccine coordinator, following provider specifications for supplies and vaccines.
Support reception duties such as appointment scheduling, chart preparation, and phone coverage as needed.
Maintain current procedure guidelines and protocols to assist other staff members.
Perform other related duties as assigned.
Work flexible hours, including evenings, weekends, and holidays when dictated by patient-care needs and clinic operations; support multiple specialties as assigned.