Medical Assistant Neurology Clinic

HonorHealth•Scottsdale, AZ

1d•Onsite

About The Position

The Medical Assistant provides front- and back-office support to professional staff in HonorHealth’s Neurology Clinic in Scottsdale, Arizona. Under a provider’s direction, the Medical Assistant supports patient examinations and treatment, maintains medical records and exam rooms, and performs clerical duties such as scheduling, reception, telephone and message management, and data entry. The role takes a proactive, team-based approach to improving the patient experience, communication, access to care, and patient satisfaction, while following organizational policies, procedures, protocols, and Arizona-validated competencies. The clinic’s main duties include in-basket coordination and authorizations. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. A sign-on bonus of up to $2,500 is offered.

Requirements

High school diploma or GED.
Completion of a medical assistant training program.
Basic Life Support (BLS) certification required.
For pediatric behavioral health sites only: a current Fingerprint Clearance Card, or apply for and be eligible for one within seven working days after employment.
Meet Arizona Medical Board requirements by completing an approved training program; completing an unapproved training program and passing a medical assistant examination administered by an appropriately accredited certifying organization; or completing a United States Armed Forces medical services training program.

Nice To Haves

Six months of experience as a Medical Assistant.
Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the position’s minimum qualifications and will be terminated.

Responsibilities

Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain a brief history, document the chief complaint, and take vital signs, including weight and temperature.
Prepare patients for examinations and assist clinicians with examinations and special procedures.
As assigned, travel to off-site locations to perform diagnostic testing and assist with examination components, TB testing, injections, and phlebotomy.
Administer and record injections and TB tests under a physician’s supervision and order.
Perform venipuncture, obtain specimens, and perform CLIA-waived laboratory tests.
Perform office procedures within the scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action; promptly answer patient messages.
Contact pharmacies with approved medication orders and refill requests.
Perform front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, and scheduling.
Organize and communicate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Maintain accurate patient information and ensure charts, paperwork, and medical records are properly filed and maintained.
Perform other related duties as assigned.