Medical Assistant West Avenue Family Medicine

University Hospitals•Tallmadge, OH

About The Position

The Medical Assistant provides clinical and administrative support in an outpatient setting. The role includes rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care. The position also performs department-specific front desk duties, including scheduling patients and collecting and verifying payor information and other patient documentation. The Medical Assistant must provide a safe environment and follow requirements for securely maintaining protected health information (PHI), including applicable annual training, the UH Code of Conduct, and UH policies and procedures. Other duties may be assigned, and specific duties and responsibilities may be provided by the department during orientation.

Requirements

  • Completion of a Medical Assistant Program.
  • High school equivalent or GED.
  • At least 1 year of clinical experience as a Medical Assistant.
  • Ability to communicate effectively with people from varied socioeconomic backgrounds.
  • Ability to organize changing work assignments.
  • Basic patient care skills.
  • Patient-focused approach.
  • Positive attitude and willingness to learn.
  • Computer skills.

Nice To Haves

  • Knowledge of medical terminology.
  • Certified Medical Assistant (CMA) certification.
  • Basic Life Support (BLS) certification, preferred within 90 days.

Responsibilities

  • Manage patient flow to facilitate unit operations.
  • Perform department-specific front desk duties, including scheduling patients and collecting and verifying patient payor information and other patient documentation.
  • Provide patient-centered care delegated by a provider.
  • Provide a safe environment for patients.
  • Perform other duties as assigned and comply with all policies and standards.
  • Safely and securely maintain protected health information (PHI) in accordance with annual training, the UH Code of Conduct, and UH policies and procedures.
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