Medical Assistant- Neurology (Weymouth)

BMC Software

10d•$18 - $26•Onsite

About The Position

The Medical Assistant provides clinical and administrative support in the Neurology Administration department. Under the direction and supervision of licensed nurses or providers and clinic operations management, the Medical Assistant participates in patient care in accordance with hospital policies, procedures, protocols, and standards of practice. Administrative responsibilities include gathering registration information, scheduling appointments, verifying demographic and financial details, and helping facilitate patient flow in the ambulatory setting. The role supports patient visits through chart preparation, patient intake, delegated clinical procedures, documentation, specimen handling, equipment and supply readiness, patient education, and coordination with the care team. It also performs ambulatory services representative duties, including registration, scheduling, insurance verification, and collecting payments. The position is part-time, 32 hours per week, Monday through Thursday, 9:00 a.m. to 5:30 p.m., at 541 Main Street in Weymouth, Massachusetts.

Requirements

High school diploma or GED, plus successful completion of a medical assistant program, successful completion of the second medical-surgical clinical rotation, or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic math and quantitative measurements.
Excellent customer service and professional communication skills with patients, the public, staff, agencies, and other contacts.
Organizational skills to set priorities and complete assigned work efficiently.
Ability to interpret and use basic medical terminology and abbreviations accurately.
Ability to work independently and make decisions based on department policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized information.
Ability to maintain strict confidentiality of sensitive information.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide respectful, nonjudgmental, nondiscriminatory care that protects patient autonomy, dignity, confidentiality, and rights.
Perform appropriately delegated patient-care interventions under the direction of a licensed nurse or provider and clinic supervisor.
Collaborate with the care team to establish work priorities, communicate task completion and patient findings, and maintain timely verbal communication.
Monitor patient flow, update patients about wait times, notify staff of patient arrivals, and escort patients to exam rooms.
Review charts and prepare for upcoming visits, identifying care needs and entering lab or test orders according to clinic guidelines and protocols.
Support patient intake by verifying identifiers; collecting and documenting vital signs, histories, allergies, smoking status, medications, immunization information, and visit concerns; and preparing patients and equipment for visits.
Conduct preventative and population-health screenings, document results, arrange refill information for provider approval, download device data, and alert providers to readiness or abnormal findings.
Collect, label, send, and, when needed, deliver specimens with appropriate laboratory documentation.
Perform delegated technical tasks within demonstrated competence, which may include phlebotomy, glucose testing, EKGs, vital signs, specimen collection, simple dressing changes, suture removal, procedure setup, and other listed clinical skills.
Provide basic skin and patient equipment care, assist with minor procedures, and drape or prepare patients for procedures under licensed personnel’s direction.
Follow isolation precautions, use universal precautions, perform initial cleaning and decontamination of equipment, and ensure a registered nurse is present for wound assessment with each dressing change.
Complete visit materials and documentation, assist with selected prior authorizations, and use applicable registries or databases for preventative-care outreach.
Check, assemble, restock, and maintain equipment and supplies; report broken or nonfunctional items; prepare supply orders; and maintain applicable logs.
Perform ambulatory services representative duties, including registration, scheduling, collecting co-payments, updating patient data, verifying insurance and prior approvals, and directing patients with financial concerns to appropriate staff.
Create or obtain medical records, assign record numbers to new patients, coordinate suspected duplicate records, maintain clinic files, prepare charts, process clinic mail, and manage appointment changes and linked appointments.
Enter charge and diagnosis codes as directed, track borrowed or rented equipment, and maintain equipment logs and records.
Support orientation of new staff and serve as a resource to float-pool staff.
Adapt to changing unit needs, collaborate with colleagues, participate in meetings and quality-improvement or educational activities, maintain required competencies and certificates, and comply with hospital standards, policies, procedures, and regulations.
Perform other duties as needed or assigned.