Medical Assistant, Neurology

Sutter Health•Fremont, CA

1d•$34 - $47

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient-care teams through back-office and patient-related tasks that support high-quality care. The role helps maintain smooth patient and departmental workflows and assists the care team in implementing the medical plan of care. The Medical Assistant uses education, technical competence, and patient-interaction skills to build confidence and cooperation among patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. This is a full-time, regular, non-exempt position with Sutter Health's PAMF-Palo Alto Medical Foundation ALD. The schedule is 40 hours per week, eight hours per shift, Monday through Friday on the day shift, with no weekend requirements. The stated pay range is $33.66 to $47.12 per hour. Starting pay may consider experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; must present the diploma within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time-management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to meet objectives and deadlines.
Ability to work independently and as part of a team, including accomplishing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of patient-care teams.
Perform back-office and patient-related tasks that support the delivery of high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient-care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.