Medical Assistant or Senior (Orthopaedic Surgery)

UPMC•Monroeville, PA
•Onsite

About The Position

UPMC Department of Orthopaedic Surgery is hiring a Medical Assistant or Medical Assistant Senior to support its team in Monroeville, Pennsylvania. The role includes both back-office and front-office responsibilities. The schedule is Monday through Friday, primarily during daylight hours, with no evenings, weekends, or holidays required. Previous Medical Assistant experience is preferred. Applicants are placed at the appropriate title and salary on the Medical Assistant Career Ladder according to their experience and education.

Requirements

  • High school diploma or equivalent.
  • For the Medical Assistant role: basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment-room responsibilities.
  • For the Medical Assistant Senior role: successful completion of a Medical Assistant Program or equivalent hospital program (LPN/RN/EMT), successful completion of a certification examination (AMT, AAMA, NAHP, NCCT, or NHA), or at least one year of patient care experience.
  • For the Medical Assistant Senior role: responsibility and proficiency in three practice-category-specific tasks.
  • CPR based on AHA standards, including a didactic and skills-demonstration component, is required within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI Clearance, with renewal.

Nice To Haves

  • Previous Medical Assistant experience is preferred.

Responsibilities

  • Send and receive patient medical records in accordance with HIPAA and other state and federal regulations.
  • Obtain lab and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
  • Schedule appointments, verify insurance coverage and patient demographics, and prepare and manage charts so information is complete and appropriately filed.
  • Perform other front-office responsibilities as required.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; follow scheduled maintenance programs and keep appropriate records.
  • Manage supply inventory and restock exam and procedure rooms.
  • Review schedules and organize patient flow; accompany patients to exam and procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information, including patient education as directed.
  • Perform phlebotomy, EKGs, and level-one labs; perform clinic procedures according to policy and procedure; and assist physicians with procedures.
  • Document patient information in the medical record.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality of medical records and other data; and comply with UPMC policies and procedures.
  • Under a physician's direction and supervision, administer injectable medication and vaccines when appropriate.
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