Medical Assistant - Float
About The Position
Assist physicians in delivering high-quality patient care while providing excellent customer service to patients and supporting the overall practice. Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, along with the organization’s core Success Factors, including Instill Trust, Value Differences, Patient and Community Focus, and Collaborate. The role includes direct patient care and administrative responsibilities, routine clinical procedures, patient education, referral coordination, quality improvement support, supply management, and compliance with safety, infection-control, privacy, and regulatory requirements. The position is based at 43 Jefferson Blvd., Warwick, Rhode Island. Driving is required.
Requirements
- High school diploma or equivalent required.
- Ability to read, write, and speak English.
- Basic Life Support (BLS) certification required.
- Driving is required.
Nice To Haves
- Completion of a Medical Assistant certification preferred.
Responsibilities
- Assist with direct patient care and administrative tasks, including lab tracking and data entry, document management, obtaining patient histories and vital signs, medication verification, chart preparation, and pre-visit planning.
- Perform routine clinical procedures such as EKGs, rapid strep tests, urine dips, spirometry, and nebulizer treatments.
- Administer injections, including vaccines and medications.
- Educate and advise patients on specified medical issues within established guidelines.
- Schedule, coordinate, and track STAT referrals and pre-authorizations.
- Review quality reports to help close gaps in care and maintain consistent quality scores.
- Maintain appropriate stock levels of medications and medical supplies.
- Monitor and audit vaccine refrigeration temperatures in accordance with Department of Health regulations.
- Follow safety, environmental, and infection-control procedures.
- Comply with OSHA, Department of Health, HIPAA, and confidentiality requirements to protect patient information.
- Follow Brown Health Medical Group Primary Care guidelines for safeguarding patients’ demographic, clinical, and financial information.
- Provide excellent customer service and high-quality patient care.
- Attend meetings and workshops related to the position and office workflows.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
