Medical Assistant (KY)_Health Center
About The Position
The Medical Assistant works under the supervision of the Health Center Manager to support compassionate, high-quality reproductive and sexual healthcare. The role provides clinical and administrative support throughout the patient care journey, including patient education, assistance with procedures, care coordination, documentation, and maintaining efficient clinic operations. The Medical Assistant helps create a welcoming, inclusive, safe, and nonjudgmental environment and supports Planned Parenthood’s commitment to accessible, equitable, patient-centered care. The position is based at the Lexington Healthcenter. The listed schedule is Monday 10:30 a.m.–6:30 p.m., Tuesday through Thursday 9:00 a.m.–5:00 p.m., and Friday 8:00 a.m.–4:00 p.m.; the schedule may be determined around health center needs. This is a full-time, non-exempt position. Employees must present proof of a current flu shot before their first day of employment.
Requirements
- High school diploma or GED equivalent.
- Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent), or one year of direct Medical Assistant experience.
- Strong communication, organization, and customer service skills.
- Ability to work effectively in a fast-paced, team-oriented healthcare environment.
- Must provide proof of receiving a current flu shot before the first day of employment.
Nice To Haves
- Two or more years of experience in a healthcare or outpatient clinical setting.
- Experience working with Electronic Health Record (EHR) systems.
- Knowledge of reproductive and sexual healthcare services.
- Bilingual language skills.
Responsibilities
- Provide compassionate, nonjudgmental, patient-centered care to people seeking reproductive and sexual healthcare.
- Respond to patient questions, requests, and concerns; coordinate services, referrals, and follow-up care as needed.
- Educate patients about birth control methods, reproductive health services, and follow-up care; provide educational materials and informed consent documentation.
- Prepare and maintain exam rooms for patient visits and procedures.
- Collect and accurately document patient information, including health histories, vital signs, laboratory results, and visit details.
- Perform patient intake and rooming, assist clinicians, administer injections, and conduct laboratory testing according to established protocols.
- Collect, process, package, and document laboratory specimens in compliance with agency, laboratory, and state requirements.
- Assist providers during procedures, including abortion care, vasectomies, colposcopies, LEEP procedures, and STI testing.
- Maintain accurate patient records and enter complete visit information into electronic systems.
- Support patient flow through effective communication with providers, clinicians, and health center leadership.
- Help resolve workflow challenges and identify ways to improve patient experience and clinic operations.
- Maintain compliance with HIPAA, OSHA, WISHA, CLIA, PPFA, and affiliate policies and procedures.
- Maintain a safe, clean, and organized clinical environment.
- Serve as a resource to colleagues and contribute to a collaborative workplace.
- Participate in staff meetings, trainings, and professional development; maintain required certifications, competencies, and assigned training.
- Support organizational initiatives, quality improvement efforts, and research projects as needed.
- Adhere to the organization’s code of conduct, policies, procedures, and protocols; demonstrate professionalism and model customer service standards.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
