Medical Assistant (Credentialed/Certified) - Center for Women's Health

University of Illinois Chicago•Chicago, IL

20h•Onsite

About The Position

Under the direction of a physician, the Medical Assistant performs clinical and clerical services supporting physician practice in an outpatient setting at the Center for Women's Health. The role maintains and updates electronic and paper medical records; supports patient intake, preliminary assessments, diagnostic testing, specimen collection, and approved injections; assists clinical staff with procedures and patient inquiries; and helps maintain a safe, clean, properly supplied care environment. The position also performs scheduling, registration, referral and pre-authorization tasks, reception and business support, and payment collection. The Medical Assistant participates in process improvement and technology initiatives, assigned committees, and special projects. The position is on-site in Chicago and scheduled for days, 40 hours per week. The listed pay range is $25.26–$39.08 per hour, with pay commensurate with qualifications and experience and considering internal equity. The position is intended to be eligible for health, dental, vision, and life insurance, a retirement plan, paid time off, and tuition waivers for employees and dependents. Illinois residency is required within 180 days of employment.

Requirements

High school graduation or equivalent.
Current, valid Certified Medical Assistant certification from an approved certifying board: AAMA, AMT, NCCT, and/or NHA.
Current, valid American Heart Association Basic Life Support CPR certification.

Nice To Haves

Knowledge of basic medical terminology.
Effective verbal and written communication skills.
Knowledge of basic first-aid principles, methods, and techniques.
Knowledge of aseptic and sterilization techniques.
Demonstrated competency in point-of-care testing.
Demonstrated competency in venipuncture techniques.
Demonstrated competency in specialized tests.
Knowledge of inventory procedures.
Knowledge of medical-record policies, procedures, and documentation requirements.
Telephone communication skills.
Ability to communicate with people from varying cultural and economic backgrounds.
Ability to recognize the needs, physical characteristics, and behavior of patients across age groups and the special needs of patients.
Knowledge of billing and collection procedures.
Accuracy and skill in writing medical requisitions for ordered tests.
Accuracy and skill in measuring and recording vital statistics, including blood pressure, temperature, respiration, pulse, height, and weight.
Ability to make decisions based on urgency and in accordance with work procedures and hospital or clinic policies.
Ability to follow oral and written instructions.
Willingness and skill in dealing effectively with patients, hospital staff, and other internal or external contacts.
Ability to organize work activities.
Knowledge of University, Medical Center, departmental, and work-unit policies and procedures.
Knowledge of registration and scheduling requirements and ability to accurately enter information into manual and automated patient information or management systems.

Responsibilities

Maintain and prepare electronic health records for patient exams, obtain missing documentation, document visits and observations, and maintain patient files and medical records.
Assist clinical staff with preliminary assessments, patient education, intake screenings, and documentation of patient conditions and presenting complaints.
Obtain vital signs and other pertinent health information; perform basic tests such as EKG, spirometry, pulse oximetry, and CLIA-related testing as directed.
Explain test preparations and directions to diagnostic or treatment areas to patients.
Obtain specimens using noninvasive techniques and collect blood by capillary and venipuncture techniques.
Assist medical and nursing staff with diagnostic and therapeutic procedures appropriate to training and skill level.
Respond to patient inquiries in person and by telephone and relay information to appropriate clinical staff.
Transport or accompany patients as directed; document medication histories for medication reconciliation; administer approved injections according to protocol.
Complete requisitions for diagnostic tests and procedures under clinical staff supervision and physician orders; assist with specimen collection and processing; perform and document point-of-care testing.
Follow up on laboratory and test results and other medical record information, and record laboratory data.
Maintain a safe, clean patient-care environment in compliance with safety and infection-control requirements; order, stock, and monitor supplies; dispose of used supplies; and clean and sterilize equipment and maintain logs.
Perform and document equipment quality-control tests as appropriate.
Obtain pre-authorizations and referrals.
Schedule appointments; check patients in and out; requisition charts and studies; register patients and activate accounts according to hospital procedures.
Assist with reception and business support, collect patient cash payments, and maintain accurate cash-collection records.
Participate in initiatives and projects concerning effective process design and implementation of EHR and other technologies, improvement projects, and assigned committees.
Perform related duties and participate in special projects as assigned.