Medical Assistant Edinburg ENT

DRISCOLL HEALTH PLAN•Edinburg, TX

About The Position

The Medical Assistant assists healthcare providers and clerical staff in ambulatory patient care areas, providing developmentally appropriate care to patients and performing routine and specialized clinical and administrative tasks. Duties include preparing patients for examinations; measuring and documenting vital signs and physical measurements; assisting physicians with treatment, examinations, and testing; performing authorized point-of-care tests and phlebotomy; processing laboratory specimens; and administering prescribed medications and immunizations. The role also supports infection control, patient safety, clinic operations, and communication with patients and staff. Administrative responsibilities include scheduling appointments, answering telephones, greeting patients, receiving bill payments, maintaining medical and office records, completing insurance forms and pre-authorizations, preparing charts, retrieving diagnostic reports and dictations, arranging hospital admissions and procedures, and reinforcing physician discharge orders. Employees must maintain confidentiality, follow hospital policies and procedures, attend required meetings and in-services, and perform other related duties as assigned.

Requirements

  • High school diploma or GED.
  • Completion of a medical assistant training course accredited by the Bureau of Private Postsecondary and Vocational Education in the Department of Consumer Affairs or by CAAHEP.
  • Basic computer knowledge.
  • Current BLS certification or obtain it within six months of hire.
  • Attempt national Medical Assistant certification or registration (CMA or RMA) within two years of hire.
  • Ability to maintain confidentiality and follow hospital, laboratory quality-control, infection-control, and safety policies.
  • Ability to perform only tests authorized by a licensed professional and appropriate to the employee’s education, training, experience, and technical abilities.

Nice To Haves

  • Prior experience as a certified medical assistant.

Responsibilities

  • Assist healthcare providers and clerical staff in ambulatory patient care areas, providing developmentally appropriate care.
  • Prepare patients for examinations and assist physicians with equipment, treatment, examinations, and testing.
  • Perform and document age-appropriate vital signs and physical measurements, including height and weight; report abnormal vital signs to a nurse or physician.
  • Document or photocopy current immunizations and accurately document allergy status.
  • Perform authorized waived testing, including glucose monitoring, urine dipstick, rapid strep, hemoccult, and urine pregnancy tests; label controls and maintain quality-control records.
  • Perform venipuncture, finger-stick, and heel-stick procedures; process specimens, perform authorized tests, and report results according to policies and procedures.
  • Identify issues that may affect testing or results and correct them or notify the nurse in charge.
  • Follow infection-control guidelines, promote patient and personnel safety, use equipment safely, clean toys according to hospital policy, and respond to emergencies.
  • Collaborate with licensed nurses to ensure required nursing care is administered and documented.
  • Stock supplies and examination rooms daily.
  • Provide health teaching and counseling as ordered by a medical provider; administer prescribed medications and immunizations.
  • Schedule appointments, answer telephones, greet patients, receive bill payments, maintain medical records, complete insurance forms, and perform other clerical tasks.
  • Enter data into computer systems to maintain office and patient records; prepare charts, retrieve diagnostic reports and dictations, arrange hospital admissions and procedures, and reinforce physician discharge orders.
  • Maintain confidentiality and adhere to hospital policies, ethical business practices, and corporate compliance guidelines.
  • Maintain communication within the unit, department, and hospital; attend staff meetings and all mandatory in-services.
  • Notify licensed staff or a supervisor when unable to complete assigned duties or responsibilities.
  • Monitor clinic patient flow and guest relations to promote customer service.
  • Pass annual competency validations and perform other reasonably related duties as assigned.
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