Medical Assistant Arcadia Primary Care

HonorHealth•Phoenix, AZ

8d•Onsite

About The Position

The Medical Assistant provides general front- and back-office support to professional staff and works under a provider’s direction in the examination and treatment of patients. The role includes escorting patients to exam rooms, obtaining brief histories and vital signs, preparing patients and rooms for examinations, assisting with exams and special procedures, and maintaining clean, neat, and stocked exam rooms. The Medical Assistant also maintains accurate patient information and medical records and provides phone, scheduling, message-management, data-entry, and other clerical support. The position uses available resources to serve patients and works in a team model to improve patient experience, communication, access to care, and patient satisfaction. Duties may include traveling to off-site locations for diagnostic testing and exam support; administering and documenting injections and TB tests under a physician’s supervision and order; performing venipuncture, collecting specimens, conducting CLIA-waived tests and office procedures within scope of practice; relaying patient and pharmacy information to providers; and calling pharmacies with approved medication orders or refills. The role also supports insurance authorizations for therapies, testing, and specialist referrals, and makes appropriate case-management referrals. The position is based at the Arcadia Primary Care Clinic, 3311 N. 44th Street, Phoenix, Arizona. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. A $2,500 sign-on bonus is offered.

Requirements

Completion of a medical assistant training program.
High school diploma or GED.
Basic Life Support (BLS) certification is required.
Meet one of the stated Arizona medical assistant qualification pathways: complete an approved training program; complete an unapproved training program and pass the medical assistant examination administered by a qualifying accredited certifying organization; or complete a United States Armed Forces medical services training program.
A current State of Arizona Fingerprint Clearance Card is required, or the applicant must apply within seven working days after employment and be eligible for a card; the posting specifies this requirement for Pediatric Behavioral Health Sites only.

Nice To Haves

Six months of experience as a Medical Assistant.
Medical Assistant certification such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the position’s minimum qualification and will be terminated.

Responsibilities

Prepare treatment rooms for patient examinations and keep rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain brief histories, document chief complaints, take vital signs including weight and temperature, and prepare patients for examinations.
Assist physicians or clinicians with examinations and special procedures.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical exam components, TB testing, injections, phlebotomy, and other tasks.
Administer and document injections and TB testing under physician supervision and order.
Perform venipuncture, collect specimens, and perform CLIA-waived laboratory tests.
Perform office procedures within scope of practice and as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action.
Contact pharmacies with approved medication orders and refills.
Perform front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, scheduling, message management, and data entry.
Organize and communicate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Maintain accurate patient information and medical records, and file charts and paperwork correctly.
Perform other related duties as assigned.