About The Position

The Medical Assistant assists medical providers and works closely with patients to prepare them for examinations and provide medical care. The role performs routine tests, provides treatment, administers medications, and helps maintain and inventory medical supplies. The Medical Assistant completes paperwork assigned by the provider; assists the front office, surgery scheduling, and medical records teams; fields and conducts patient calls; manages the in-basket; prepares charts; and enters ancillary service orders and computerized provider order entries (CPOE). The position uses clinical and clerical skills, including entering ancillary orders into EPIC and coordinating patient referrals and surgery scheduling. It also involves communicating with staff, physicians, hospital departments, patients, families, and community agencies to improve the patient experience and creating a safe, customer-friendly atmosphere.

Requirements

  • High school diploma, GED, or equivalent.
  • Basic Life Support (BLS) certification for the Healthcare Provider from the American Heart Association (AHA).
  • Certified Medical Assistants must hold at least one of the following upon hire: CCMA (NHA), NCMA (NCCT), CMA (AAMA), RMA (AMT), or CMAC (AMCA).
  • Non-certified Medical Assistants must have prior direct patient care or related experience and be able to obtain CCMA or an equivalent certification within six months of hire.
  • Non-certified Medical Assistants must obtain one of the five listed certifications within six months of hire.

Responsibilities

  • Prepare patients for examinations and assist providers in delivering medical care.
  • Perform routine tests, provide treatment, and administer medications.
  • Assist with maintenance and inventory of medical supplies.
  • Complete paperwork assigned by the provider.
  • Assist the front office, surgery scheduling, and medical records teams as needed.
  • Field and conduct patient calls, manage the in-basket, and prepare charts.
  • Enter ancillary service orders and computerized provider order entries (CPOE), including through EPIC.
  • Coordinate patient referrals and surgery scheduling.
  • Communicate with staff, physicians, hospital departments, patients, families, and community agencies to improve the patient experience.
  • Create a safe, customer-friendly atmosphere and provide quality service to patients and customers.

Benefits

  • Medical, dental, and vision coverage for eligible employees and dependents, beginning within 30 days of hire.
  • Employer-sponsored retirement plan with company contribution and match.
  • Paid time off (ETO).
  • Tuition reimbursement and tuition repayment program.
  • Life insurance.
  • Disability coverage.
  • Employee assistance programs.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service