Medical Assistant, Market Float

ArchWell Health • Omaha, NE

1d

About The Position

ArchWell Health is a healthcare provider focused on improving the lives of senior members through neighborhood clinics and wellness-focused care. The Medical Assistant (MA) - Market Float supports the market’s primary care providers and helps ensure efficient, compassionate care. The MA works collaboratively with market care teams to greet and room members, assess health conditions, and perform routine diagnostic testing during appointments. The role may require reporting to regional centers on short notice. The schedule is normally posted one week in advance, with occasional last-minute coverage needs. Mileage for travel beyond the home center is reimbursed at the standard rate.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 3 years of work experience as a Medical Assistant.
• At least 1 year of phlebotomy experience.
• BLS for Healthcare Providers certification.
• Ability to travel occasionally for company meetings and report to other regional centers on short notice.
• High emotional intelligence and integrity, with a driven and focused work ethic.
• Self-starter able to think creatively and work effectively.
• Ability to work effectively with people at various seniority levels and with diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-oriented skills.
• Critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, prevent future issues, and resolve recurring defects.
• Experience with claims or quality reports and analytical software packages.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.

Nice To Haves

• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and collect medical histories.
• Perform examinations and routine screenings, keeping patients informed and addressing their questions and concerns about procedures.
• Listen and engage with patients throughout appointments, and report needs or changes in patient condition to primary care providers, specialists, or other clinical personnel.
• Support the patient experience by processing and returning patient phone messages, routing calls to appropriate team members, and contacting patients to obtain and relay information for physicians.
• Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Comply with OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Report to other regional centers when needed, including on short notice, and travel occasionally for company meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED