Lansing Urgent Care - MEDICAL ASSISTANT Per diem

Sparrow•Lansing, MI

8d•Onsite

About The Position

The Medical Assistant is responsible for efficiently and effectively processing patients through the clerical and clinical areas of the practice or clinic. Under the general direction of a physician or advanced practice provider, the role provides high-quality, compassionate patient care. The position requires cross-training to perform both clerical and clinical services and to support effective practice flow. Urgent Care employees must float to multiple locations when staffing needs arise; this role may be required to float to all Urgent Care/Fast Care sites due to varying staffing and patient volumes. Per diem caregivers must work one 12-hour shift per month.

Requirements

High school diploma or GED.
Completion of an accredited medical assistant program, including an externship, or a minimum of five years of Sparrow medical assistant experience in a clinical capacity.
Ability to provide age-specific care that addresses patients' physical and safety needs, psychosocial concerns, and educational levels.
Visual and auditory acuity sufficient to monitor patient condition and operate department equipment.
Positive team attitude and interpersonal skills to communicate effectively and appropriately with clients, families, providers, and coworkers.
Ability to work in an EMR environment.
Per diem caregivers must work one 12-hour shift per month.

Nice To Haves

Medical assistant certification.
Six months of specialty experience when required by specialty clinics.
Relevant clinical experience within the past five years; if no clinical experience, completion of a medical assistant program within the past two years.
Previous work experience in a medical office setting.
Experience with an EMR.
Previous work experience in Urgent Care.

Responsibilities

Prepare patients for examination, obtain vital signs and chief complaints, and document information accurately.
Perform laboratory and diagnostic testing.
Answer, screen, and triage telephone calls; take accurate messages and distribute them to appropriate personnel according to practice guidelines.
Schedule tests and referral appointments for patients.
Administer oral and injectable medications and phone prescriptions to pharmacies.
Support patient and family education and provide an educational environment.
Work gaps in care registries to help improve care quality.
Maintain required logs and perform checks, including refrigerator temperatures, medications, and oxygen.
Participate in in-services and committees; may assist with developing and implementing quality-control and practice policies.
Inventory, order, and restock supplies and areas as needed.
Maintain and clean equipment and support environmental safety.
Provide clerical and clinical services as needed to maintain effective practice flow.
Float to multiple Urgent Care/Fast Care locations when staffing or patient-volume needs arise.