Medical Assistant, Float

Family Health Centers of San Diego•San Diego, CA

14d•$29 - $34

About The Position

Family Health Centers of San Diego is hiring a Medical Assistant, Float to support patient care across clinic locations in San Diego County. The role prepares patients for examinations and procedures, assists providers, and helps maintain clinic workflow and productivity. It includes recording patient information in the electronic health record, responding to messages and calls, supporting follow-up scheduling and referral communications, performing waived testing and phlebotomy, and collecting and handling laboratory specimens. The Medical Assistant may also administer medications, including injections, and clean, process, and sterilize medical instruments. The position requires travel between locations as needed, integration into each site’s workflow, and support for clinic productivity. The employee maintains a clean, organized, and safe clinic environment, follows organizational policies and procedures and 5S and continuous quality improvement methods, attends in-services or completes make-up assignments, and helps ensure compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements. Other duties may be assigned.

Requirements

Medical Assistant diploma from an approved course, or an equivalent combination of education and experience that provides the skills and knowledge to perform the essential duties and meets applicable state or federal certification requirements.
High school diploma or GED equivalent.
Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training.
Ability and means to travel as needed in a timely manner within San Diego County, including to locations with limited public transportation access.
Proof of liability and property damage insurance for the vehicle used.
Driver requirements: at least 21 years old, licensed for a minimum of 3 years, no violations or accidents within 3 years, no vehicle-related suspensions or reinstatements, and no DUI, reckless driving, or felony driving within 7 years.
Ability to maintain good interpersonal interactions with clients and co-workers as part of a multidisciplinary community health team serving a diverse multicultural population.
Ability to multitask, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
Basic computer literacy to meet department needs, including electronic medical record documentation, obtaining patient background information and reports, and following up on appointments.
Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and goals.

Nice To Haves

A minimum of 1 year of experience in an ambulatory care setting or similar setting is highly preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Prepare patients for examinations and procedures and assist providers as needed.
Attend in-services or complete make-up assignments.
Help keep sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.
Perform waived testing and phlebotomy.
Follow FHCSD policies and procedures to support positive patient outcomes.
Maintain a clean, organized, and safe clinic environment.
May support provider productivity and clinic flow, schedule patient follow-up appointments, communicate referral information, and provide discharge instructions.
Respond to voicemails, route messages, and return phone calls in a timely manner.
Record patient information in the electronic health record.
May administer medications, including injections.
May clean, process, and sterilize medical instruments.
Collect and handle laboratory specimens appropriately.
Follow 5S and continuous quality improvement methods in the workplace.
Travel to locations as necessary, integrate into workflow, and support clinic productivity.
Perform other duties as assigned.