As Needed Medical Assistant

Crossover Health Medical Group • Westlake, OH

9d • Onsite

About The Position

Crossover Health is a national, team-based medical group focused on wellbeing and prevention. Its Primary Health model combines primary care, physical medicine, mental health, health coaching, care navigation, and other services, delivered in person, virtually, and through asynchronous messaging.

The Medical Assistant helps create an exceptional patient experience by providing guests with professional, attentive service in and beyond the clinic. The role supports clinicians with patient care and clinic operations, including taking histories and vitals, administering medications within scope of practice, managing supplies, and coordinating appointments and communications.

Requirements

• Graduate of an accredited medical assistant or surgical technician program.
• At least 2 years of comparable clinical back-office medical assistant experience.
• Current Basic Life Support (BLS) certification.
• Ability to stand, walk, and sit for extended periods; occasionally lift and carry up to 50 pounds; and perform manual and finger dexterity tasks with hand-eye coordination.
• Ability to perform a full range of body motion, potentially including handling and lifting patients.
• Corrected vision, hearing, and speech within normal ranges.
• Ability to communicate effectively with patients and team members.

Nice To Haves

• Excellent computer skills and familiarity with Microsoft products.
• Reading, writing, and excellent oral proficiency in English.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Ability to work effectively as a key team member.
• Comfort and efficiency with multitasking, issue resolution, and conflict management.

Responsibilities

• Provide hospitable and professional service to clinic guests, accommodating special requests when possible.
• Resolve customer complaints and assist with inquiries about clinic services and operating hours.
• Take medical histories, measure patient vitals, and collect other pertinent information to support clinician care.
• Manage inventory, order supplies, and replenish medical materials.
• Administer medications, including injections, within scope of practice.
• Operate a multi-line phone system, answer calls professionally, schedule appointments, respond to email, and maintain effective communication.
• Perform other duties as assigned.

Benefits

• Eligible for a 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed