Medical Assistant – Full-Time (80 hours per pay period) Monday–Friday, 8:00am–4:30pm - Bronson Breast Surgery Specialist – Kalamazoo

Bronson Healthcare•Kalamazoo, MI

6d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant performs general clinical and administrative functions for Bronson Breast Surgery Specialist in Kalamazoo. The role includes taking vital signs and patient histories, conducting initial assessments, documenting and processing information in patient charts, providing clinical support to providers, and educating patients and families about medications, treatments, care, and referrals. Direct-care employees must demonstrate competencies appropriate to the patient population served. The position is full-time, 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m. It is a first-shift role at the Medical Office Pavilion, 601 John Street, Kalamazoo.

Requirements

High school diploma or GED.
Must meet at least one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. A vocational coordinator determines eligibility for CMA or RMA within six months.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and ability to handle information confidentially.
Clear and effective communication with patients, doctors, and other staff; excellent verbal and communication skills.
Ability to maintain patient confidentiality.
Ability to work independently and as an integral member of a team of healthcare professionals.
Personal computer skills and ability to input and retrieve data from the organization’s computerized systems.
Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.
Ability to sustain alertness and concentration during interactive, repetitive, detailed work and computer or CRT use, which occupies 40–70% of the time.
Ability to stand or walk considerably, regularly lift light objects of 20 pounds or less, assist with heavier tasks such as lifting and moving patients, and perform some physically fatiguing motions and positions.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up for and assist physicians with procedures such as incision and drainage, port removal, and biopsy.
Schedule outside tests and procedures, including imaging such as X-rays and MRIs, and provide patients with appropriate preparation instructions.
Schedule surgeries and coordinate with other practices as necessary.
Coordinate admissions and referrals and call in prescriptions.
Stock examination rooms and conduct daily supply inventory, reporting items that need to be ordered.
Assist with appointment scheduling in the EMR system as required.
Screen calls and determine urgency, whether an appointment is necessary, or whether phone advice is sufficient.
Assist with completion of patient forms, including workers’ compensation and disability forms.
Attend staff, educational, and other meetings as required.
Perform other related duties as assigned by nurses, the practice manager, or a physician.
Provide clinical information and support to providers; educate patients and families regarding medications, treatments, care, and referrals.
Maintain patient confidentiality and provide positive customer service while working with patients, physicians, office staff, and other employees.