Medical Assistant - Westford, MA - FT

Novella Infusion•Lowell, MA

9d•$23 - $25•Onsite

About The Position

Novella Infusion is seeking a detail-oriented and compassionate Medical Assistant to support patient care and clinic operations at its infusion center. The role involves preparing lab samples, coordinating referrals, managing supplies, assisting patients with check-in and check-out, maintaining electronic medical records, and providing administrative support. The posting lists a Monday–Friday schedule from 8:00 AM to 4:30 PM and pay of $22.99–$25.42 per hour. It describes the center as a modern facility providing personalized infusion services and states that the role is part of a supportive team at a growing company.

Requirements

High school diploma or equivalent.
Familiarity with medical terminology and basic healthcare procedures.
Ability to thrive in a fast-paced environment while maintaining professionalism.
Proficiency in office software.
Reliable transportation.
Strong organizational and multitasking skills with attention to detail.
Friendly, compassionate patient service.
Proficiency with EMR systems and other office software.
Excellent interpersonal and verbal communication skills.

Nice To Haves

Certification in medical assisting or healthcare administration.
Previous experience in a healthcare administrative or medical assistant role.

Responsibilities

Prepare and process lab samples, ensuring proper labeling and documentation.
Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
Monitor medical and office supplies, place orders, and ensure proper storage.
Greet and assist patients during check-in and check-out, verify insurance, and collect payments.
Accurately document findings, appointments, and updates in the electronic medical record system.
Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.