Medical Assistant Family Medicine

Banner Health•Buckeye, AZ

5d•Onsite

About The Position

The Medical Assistant works alongside providers and healthcare professionals in a patient-focused, fast-paced family medicine clinic serving a diverse patient population. The position assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. The role works under the direct supervision of providers and interacts with patients, families, staff, physicians, and external healthcare contacts. The schedule is Monday off; Tuesday 7 a.m.–7 p.m.; Wednesday through Friday 7 a.m.–5 p.m.; and rotating Saturdays 8 a.m.–1 p.m. approximately every 7–8 weeks. Uncertified medical assistants may be considered if they provide proof of completing a formal medical assistant education program and obtain national certification within 12 months of hire.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active medical assistant certification from one of the following: Registered Medical Assistant (RMA) from American Medical Technologists (AMT), Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA), or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
BLS certification upon hire.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
Uncertified applicants considered with proof of completing a formal Medical Assistant education program must obtain national certification within 12 months of hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by obtaining and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documenting respiration and heart rate or pulse, taking temperatures, phlebotomy, ear irrigation, and EKGs; chaperone as needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results to patients; support clinicians in providing optimal care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely billing information for patient encounters.
Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize instruments as required and follow manufacturer recommendations and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs.
Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families.