Medical Assistant - Urgent Care - Galvez

FMOLHS•Prairieville, LA

About The Position

The Medical Assistant assists with the examination and treatment of patients under the direction of a physician. The role includes interviewing patients, collecting and recording vital signs and other information in patient charts, and may include drawing blood, collecting specimens or swabs, and preparing them for laboratory analysis. The Medical Assistant coordinates patient flow, appointments, procedures, tests, and referrals; may triage phone calls and call in non-narcotic prescriptions as directed; and communicates frequently with patients and their families. The role also supports clinic regulatory and compliance needs and works under the close supervision of the physician and clinic manager. Responsibilities include providing and documenting patient care; protecting confidential health information; administering waived tests and medications as directed; preparing exam rooms and assisting with minor procedures; coordinating care, patient instructions, testing, and follow-up; supporting quality improvement, safety, and infection control; and assisting with clinic regulatory compliance, documentation audits, supply management, training, and clerical operations.

Requirements

Completion of a medical assistant program or one year of experience in a clinical capacity.
High school diploma or equivalent.
Computer literacy, including proficiency with Microsoft Outlook, electronic health records, and other software programs.
BLS certification required.

Responsibilities

Verify patient identity and protect the confidentiality of protected health information.
Complete and accurately document patient visit notes, including relevant histories, vital signs, immunizations, allergies, and medications.
Accurately and safely administer and document waived testing under direct physician supervision.
Prepare, stock, and clean examination rooms and maintain patient-care supplies and equipment.
Prepare and administer medications according to provider orders and organizational policies.
Assist physicians with minor surgical procedures and obtain, handle, and process specimens and cultures appropriately.
Provide basic clinical care to patients of all age groups according to the clinical skills checklist.
Coordinate patient flow, schedules, and wait times to support physician efficiency.
Instruct patients and families about diagnostic procedures, medications, nutrition, and health and wellness using approved information.
Retrieve and send patient health information to authorized individuals in accordance with HIPAA and organizational policies.
Notify patients of test results, medication changes, and other treatment-plan changes as instructed by the practitioner, within 48 hours of test results.
Call prescriptions into pharmacies as ordered and coordinate diagnostic testing and communication with other healthcare providers.
Respond appropriately to questions and concerns from patients and families.
Follow compliance, accrediting, ethical, safety, quality assurance, and infection-control requirements; understand chemical hazards and emergency procedures and document safety events.
Participate in quality improvement initiatives, including data gathering, trend monitoring, and supporting process changes.
Use clinic equipment, supplies, facilities, and other resources prudently and efficiently.
Pursue continuing education and professional development.
Work with other medical assistants to support compliance and competency in documentation standards.
Help monitor regulatory processes and clinic logs, measure compliance, count and order vaccines, medications, and clinical supplies, and audit clinical records.
Support documentation improvement strategies and provide clinical documentation for audits.
May train and orient new team members on clinic policies, procedures, and workflows.
Assist with clerical and general practice operations, including phones, filing, charts, referrals, referral records, benefit verification, and patient paperwork.
Support practice activities such as flu clinics, job-site projects, and community health events.