Medical Assistant: UC Resource Pool

Hoag•Costa Mesa, CA

10d•$22 - $34•Onsite

About The Position

The Medical Assistant (MA) maintains a professional environment and collaborative relationships with patients and physicians. The role supports non-clinical tasks that ensure smooth patient access and flow, including pre-authorization and acting as a liaison between providers and patients. The MA works with staff to ensure appropriate records are received and required testing is completed before appointments or surgery. The MA updates staff and patients on the timing and status of tasks that may affect the patient's health, testing, or treatment options, and supports even patient flow and ongoing communication within Hoag and referring physician offices. Duties include scheduling follow-up visits, imaging, and lab work; preparing chart elements; checking vital signs; rooming patients; and assisting with procedures. The MA may be required to start at different locations during the workweek or travel among multiple sites. In Oncology and Specialty Clinics, the MA follows clinic guidelines for handling instruments and equipment used in clinic procedures.

Requirements

High school graduate or equivalent GED.
Graduate of a Medical Assistant program or one year of previous medical back-office experience; experience preferably in an acute healthcare system environment.
Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
Basic knowledge of medical terminology.
Willingness to travel to different locations up to 50% of the time.
Willingness to work nights and weekends.
Current BLS (AHA) certification.
For Pain Management Center assignments: National Certified Phlebotomy Technician (NCPT) certification or California-specific CPT I.

Nice To Haves

Associate or bachelor's degree in a healthcare-related field.
At least one year of previous medical back-office experience, preferably in an acute healthcare system environment.
Working knowledge of EPIC or another electronic medical record (EMR) system.
Qualified bilingual or multilingual candidates.
Medical Assistant certification.
CPR certification.
Current Limited Phlebotomy Certification.

Responsibilities

Schedule patients, including follow-up office visits, imaging, and lab work.
Prepare appropriate chart elements.
Check vital signs and room patients.
Assist with procedures.
Support pre-authorization processes and serve as a liaison between providers and patients.
Coordinate receipt of records and completion of testing before appointments or surgery dates.
Update staff and patients on the timing and status of tasks that could affect health, testing, or treatment options.
Promote patient flow and communication within Hoag and referring physician offices.
Follow clinic guidelines for handling instruments and equipment used in Oncology and Specialty Clinic procedures.
Work at different locations during the workweek or travel to multiple sites as required.