Med Assistant Cert - Clin

Covenant Health•Knoxville, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The position supports clinical and administrative operations, maintains a safe and therapeutic environment, and follows departmental policies and applicable safety, environmental, and infection control standards. The role is with Covenant Medical Group, the employed and managed medical practice organization of Covenant Health, which provides comprehensive care across East Tennessee. The position is located in Lenoir City and is listed as PRN/OCC with variable hours and a day shift.

Requirements

  • Certified Medical Assistant certification is required.
  • Minimum experience: None.
  • Minimum education: None specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

  • Follow established departmental policies and procedures, objectives, quality assessment programs, and safety, environmental, and infection control standards.
  • Perform basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake.
  • Perform venipunctures and injections as indicated and permitted by scope of practice.
  • Interview patients, obtain an initial basic evaluation, enter information into the EMR, and report information to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
  • Assist physicians or practitioners with examinations, procedures, and other direct patient care processes.
  • Maintain adequate stocks of supplies and necessary equipment.
  • Monitor and ensure accurate recording in patient medical records; maintain required reports and statistics.
  • Assist with medical record requests and scan documentation into the medical record.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription refill management.
  • Perform reception duties, including professional call scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
  • Demonstrate competence in critical skills and deliver care appropriate to the age-specific needs of the population served.
  • Support professional growth by participating in educational programs, reviewing current literature, and attending in-service meetings and workshops.
  • Cooperate with personnel to achieve department objectives, maintain good employee relations, support interdepartmental objectives, and follow infection control policies.
  • Attend meetings as required.
  • Support a positive work environment and teamwork within and outside the department, demonstrate daily initiative, and promote positive relationships with coworkers.
  • Follow policies, procedures, and safety standards, and complete required annual education assignments.
  • Work toward goals and objectives and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.
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