Med Assistant - River Glen Peds 0.5FTE PC

Children's Hospital and Health System • Glendale, WI

1d

About The Position

Children’s Wisconsin is seeking a Medical Assistant for its River Glen Pediatrics clinic. The role supports pediatric primary care by preparing for visits, assisting providers during examinations and procedures, collecting and documenting patient information, and helping maintain an efficient and welcoming clinic environment. The position requires protecting patient confidentiality and delivering care appropriate to the patient population in accordance with applicable policies and procedures.

The schedule is 0.5 FTE and alternates weekly: Tuesday and Thursday, 8:25 a.m.–5:00 p.m. in Week 1; Monday, Wednesday, and Friday, 8:25 a.m.–5:00 p.m. in Week 2. Night or weekend hours may be required during high-volume or viral-surge periods.

Requirements

• High school graduate, or holder of a GED or High School Equivalency Diploma.
• Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council is required.
• Ability to work with a diverse patient population and promote a culturally competent environment.
• Flexibility in time and duties to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Ability to provide care appropriate to the patient population and in accordance with applicable policies and procedures.

Nice To Haves

• Graduation from a medical assistant program; six months of experience in a patient care role may be considered in lieu of this education.
• Experience in a primary care, urgent care, or specialty care pediatric setting.
• Experience administering immunizations and other injections.
• Experience with pediatric patients.
• Electronic Health Record proficiency.
• Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants.

Responsibilities

• Follow Children’s Wisconsin and Children’s Medical Group procedures and standards.
• Protect customer confidentiality and maintain HIPAA compliance.
• Provide care and service to patients and families consistent with the patient experience promise.
• Complete pre-visit planning before clinic appointments to support efficient visits and identify care gaps.
• Maintain a clean, organized environment and prepare exam rooms to meet safety and clinical requirements.
• Welcome patients and families and direct them to exam rooms.
• Monitor patient locations and wait times to help maintain clinic flow.
• Assist with collecting and documenting vitals, measurements, health screenings, allergies, and home medications.
• Report observations or concerns to the nurse or provider.
• Assist providers during examinations, administer medications and immunizations, and assist with procedures, including capillary and peripheral blood draws, as directed.
• Communicate with providers, leaders, and staff to support clinic operations.
• Alert a provider or Registered Nurse when a patient needs immediate assistance.
• Coordinate with the clinic leader to ensure supplies and equipment needed for patient care are available.
• Prepare for clinic by completing paperwork procedures and ensuring necessary information, prior authorizations, and pre-certifications are in place.
• Assist with customer service representative duties as needed.
• Support other primary care locations as requested by leaders or under the Children’s Medical Group float policy.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED