Medical Assistant - CMA - Telehealth Support

BrightSpring Health Services•Jacksonville, FL
•Onsite

About The Position

Abode Care Partners is seeking a dependable, patient-focused Medical Assistant to support telehealth visits in Jacksonville, Florida, and the surrounding regional area. The Medical Assistant serves as an on-site clinical support partner when providers cannot conduct in-person visits, helping ensure virtual care is delivered smoothly and professionally. The role includes supporting telehealth technology, obtaining and documenting vital signs, assisting patients and providers during visits, and coordinating with facility staff and internal team members. This is a part-time, PRN/as-needed role with flexible scheduling based on provider and community needs, and requires travel to multiple locations within the business market area. The position is subject to a level 2 background screening.

Requirements

  • Previous experience in a clinical setting.
  • Certified or Registered Medical Assistant (CMA/RMA) credential required.
  • Strong interpersonal and communication skills with a patient-centered approach.
  • Ability to work independently and adapt to varying schedules and environments.
  • Reliable transportation and willingness to travel to multiple locations within the business market area.

Nice To Haves

  • Clinical experience in primary care, geriatrics, or assisted living/skilled nursing environments.
  • Experience with telehealth platforms or mobile health technology.

Responsibilities

  • Set up and manage iPad or mobile-device connections between patients and providers for telehealth visits.
  • Remain present during telehealth visits to assist with communication, positioning, and real-time needs.
  • Obtain and accurately document basic patient vital signs, including blood pressure, temperature, pulse, and other requested measurements.
  • Relay clinical information to providers as needed during virtual visits.
  • Ensure equipment is functioning properly before each appointment.
  • Maintain patient privacy and confidentiality in compliance with HIPAA regulations.
  • Coordinate care by communicating effectively with facility staff, providers, and internal team members.
  • Assist with light administrative or clinical tasks as needed to support patient care operations.
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