Medical Assistant - CMA - Telehealth Support

Abode Care Partners•Jacksonville, FL
•Onsite

About The Position

Abode Care Partners is seeking a dependable, patient-focused Medical Assistant to support telehealth visits in Jacksonville, Florida, and the surrounding regional area. The Medical Assistant serves as an on-site clinical support partner when providers cannot conduct in-person visits, helping ensure seamless virtual care for patients and providers. The role involves assisting with telehealth technology, obtaining vital signs, and maintaining a smooth and professional visit experience. The position is described as part time and PRN/as-needed, with flexible scheduling based on provider and community needs. It requires travel to multiple locations within the business market area and is subject to a level 2 background screening.

Requirements

  • Certified or Registered Medical Assistant (CMA/RMA) certification is required.
  • Previous experience in a clinical setting.
  • Strong interpersonal and communication skills with a patient-centered approach.
  • Ability to work independently and adapt to varying schedules and environments.
  • Reliable transportation and willingness to travel to multiple locations within the business market area.

Nice To Haves

  • Clinical experience in primary care, geriatrics, or assisted living/skilled nursing environments.
  • Experience with telehealth platforms or mobile health technology.

Responsibilities

  • Facilitate telehealth visits by setting up and managing iPad or mobile device connections between patients and providers.
  • Remain present during telehealth visits to assist with communication, positioning, and real-time needs.
  • Obtain and accurately document basic patient vital signs, including blood pressure, temperature, pulse, and other requested measurements.
  • Support providers by relaying clinical information as needed during virtual visits.
  • Ensure equipment is functioning properly before each appointment.
  • Maintain patient privacy and confidentiality in compliance with HIPAA regulations.
  • Communicate with facility staff, providers, and internal team members to coordinate care.
  • Assist with light administrative or clinical tasks as needed to support patient care operations.
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