Medical Assistant Orthopedics Clinic Payson

Banner Health

1d•Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience in an orthopedics clinic. The schedule is Monday through Friday, 7:00 a.m. to 5:30 p.m., with flexibility to assist other specialty clinics. The position works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external health care contacts.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, such as RMA, CMA, CCMA, or NCMA, with the specified current professional association membership or proof of membership.
Certification or additional training must meet Meaningful Use requirements.
BLS certification.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by obtaining and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate or pulse, taking temperatures, performing phlebotomies, ear irrigation, and EKGs; act as a chaperone as needed.
Use universal blood and body fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary medical treatments and tests.
Communicate test results to patients and serve as a resource to clinicians; administer medications according to established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely information for billing.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs; order supplies as directed and stock patient care areas.
Handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support patient and family responses to changes in health status.