Medical Assistant Orthopedics

Banner Health • Goodyear, AZ

3d • Onsite

About The Position

The Medical Assistant works alongside clinicians and nursing staff to provide medical care and support direct patient care in a patient-focused orthopedic clinic. The position uses specialized knowledge, judgment, and skills to support an excellent patient experience and works under the direct supervision of providers. The clinic serves a diverse patient population in an energetic, fast-paced environment.

The schedule is 7:30 a.m. to 4:00 p.m., Monday through Friday, at Banner Health Center Goodyear in Goodyear, Arizona. Uncertified Medical Assistants may be considered if they provide proof of completion of a formal Medical Assistant education program; they must obtain national certification within 12 months of hire. Active Medical Assistant certification and BLS certification upon hire are required. Banner Health describes its organization as including more than 1,000 physicians and more than 3,500 total employees in its medical group.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from one of the following: Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA); Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA); or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
• BLS certification required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.
• Uncertified candidates considered with proof of completion of a formal Medical Assistant education program must obtain national certification within 12 months of hire.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, EMR, and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examination and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores when appropriate; report signs of a change in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart rate/pulse, temperature, phlebotomy, ear irrigation, and EKGs; serve as a chaperone as needed; use universal precautions and personal protective equipment; prioritize patient flow.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients; support clinicians in providing care; administer medications when authorized by policy or direction.
• Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information for patient encounters.
• Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect and sterilize equipment and instruments according to procedures, manufacturer recommendations, and OSHA guidelines; perform basic equipment maintenance and coordinate repairs.
• Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications and equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.
• Interact with staff, physicians, patients, families, external contacts, and physician offices to obtain, clarify, and report information; prioritize information from multiple sources to support patients and families as health status changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED