Medical Assistant (MA) - Primary Care Clinic

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Medical Assistant to support its Primary Care Clinic. Under general supervision, the Medical Assistant assists providers with back-office duties and provides nursing support, including invasive procedures, medication administration, appointment and registration scheduling, and clinical clerical functions for the RN. The role helps maintain smooth patient and clinic flow. The Medical Assistant gathers vital signs and basic patient history, identifies abnormal findings, communicates patient concerns or changes in condition, prepares patients and rooms for examinations and procedures, assists with examinations and routine treatments, and documents care in the medical record. The position also supports referrals, appointments, test arrangements, follow-up, and patient communications; maintains supplies and equipment; and follows safety, infection-control, and confidentiality practices. Phlebotomy and laboratory procedures may be performed after competency is verified. The role participates in performance appraisal, competency reviews, and peer review, and is accountable for goals set with the manager. This is a regular position with a day shift and an hourly salary range of $21.00 to $26.26.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma, a Certified Clinical Medical Assistant (CCMA) credential, or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship or six months of direct patient care experience in an outpatient setting.
Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Skill in assisting with a variety of treatments as directed and taking vital signs.
Skill in maintaining records and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, react calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely to provide patient care after completing training and demonstrating competency for the applicable clinical area.

Nice To Haves

Bilingual skills.

Responsibilities

Accurately take vital signs and basic historical patient data, identify abnormal findings, and communicate patient concerns or significant changes in health status to the provider or RN.
Assist providers with procedure setup, including aseptic and sterile techniques; safely administer medications and immunizations; obtain EKGs; order tests as directed; and schedule specialty and follow-up appointments.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the role's scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing medical information, maintaining medical records and confidentiality, arranging tests and treatments, providing routine treatment instructions with the provider or RN, and supporting test-result follow-up.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition to the appropriate healthcare provider in a timely manner.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
Maintain a safe environment by following agency safety and infection-control policies and helping identify related issues.
Participate in performance appraisal, competency reviews, and peer review; accept and provide constructive feedback; integrate feedback into practice; and work toward goals set with the manager.
May perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
Fully paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands and travel.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, supporting career growth and advancement.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.