Medical Assistant (MA) - Primary Care Clinic

Denver Health•Denver, CO

1d•$21 - $26

About The Position

The Medical Assistant works under general supervision to assist providers with back-office duties and provide nursing support, including invasive procedures, medication administration, appointment and registration scheduling, and clinical clerical functions. The role helps maintain smooth patient and clinic flow. The Medical Assistant collects vital signs and patient history, identifies and reports abnormal findings, prepares patients and rooms for examinations and procedures, assists with treatments, administers medications and immunizations, obtains EKGs, and arranges tests and follow-up appointments as directed. The role also documents in patient medical records, coordinates referrals and other patient-care information, maintains confidentiality, supports laboratory specimen collection and processing when competent, and follows safety and infection-control practices. This position requires completion of a qualifying Medical Assistant or Licensed Practical Nursing program and either a 160-hour externship or six months of direct patient-care experience in an outpatient setting. BLS certification from the American Heart Association or American Red Cross is required. The position is a regular day-shift role with an hourly salary range of $21.00–$26.26.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma, Certified Clinical Medical Assistant (CCMA) credential, or registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Skill in assisting with treatments and taking vital signs.
Skill in maintaining records and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, react calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly.
Ability to learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely to provide patient care after completing applicable training and competency requirements.

Nice To Haves

Bilingual skills.

Responsibilities

Take vital signs and basic patient history accurately, identify abnormal findings, and communicate patient concerns or significant changes to the provider or RN.
Prepare for provider procedures using aseptic and sterile techniques; administer medications and immunizations; obtain EKGs and order tests as directed; and schedule specialty and follow-up appointments.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the role’s scope.
Coordinate clerical information necessary for patient care, including referrals, appointments, faxing medical information, maintaining records and confidentiality, arranging tests and treatments, providing routine treatment instructions with the provider or RN, and managing test results and follow-up.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition promptly to the appropriate healthcare provider.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
Maintain a safe environment by following safety and infection-control practices and helping identify related issues.
Participate in performance appraisals, competency reviews, goal-setting, and peer review; accept and provide constructive feedback and integrate feedback into practice.
Perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on select brands and travel.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, with internal career-growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness eligibility, with free student-loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.