Medical Assistant/MA - Primary Care Clinic

Fairview Health Services•Minneapolis, MN
•Onsite

About The Position

Fairview is hiring a Medical Assistant for its Primary Care team at Smiley's Clinic in Minneapolis, Minnesota. This is a 1.0 FTE (80 hours per two-week pay period), benefits-eligible position. The clinic operates Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends. The position may be eligible for a new-hire sign-on bonus of up to $2,000. As a member of the care team, the Medical Assistant supports quality, patient- and family-centered care by performing a range of functions to support patients, families, and the healthcare team. Care is delivered as delegated by a physician, authorized practitioner, or RN, in accordance with patient care plans, clinical policies, and practice guidelines. The role includes technical procedures, patient education, documentation, communication, and assistance in improving workflows and the patient experience.

Requirements

  • Graduate of an accredited Medical Assistant Program or LPN Program.
  • Non-certified applicants with less than six months of Medical Assistant experience must have graduated from an accredited school with a clinical externship.
  • Basic Life Support (BLS) certification.

Nice To Haves

  • Ambulatory care experience.
  • AAMA certification.

Responsibilities

  • Deliver care as delegated by a physician, authorized practitioner, or RN to the assigned patient population or individual patient.
  • Follow the patient's plan of care and take action to ensure continuity of care.
  • Prioritize work based on patient acuity, available resources, patient and family preferences, and provider schedules in collaboration with the care team.
  • Perform high- and low-risk technical procedures, which may include medication administration, assisting with CPR and procedures, and lab draws.
  • Recognize when approaches should be adapted to account for age or cultural differences.
  • Implement assigned aspects of the patient teaching plan and provide education based on assessed learning needs.
  • Document care in the medical record.
  • Communicate compliance and concerns to the delegating physician, authorized practitioner, or RN.
  • Respond appropriately to emergent situations and function as a care team assistant as needed.
  • Communicate clearly, accurately, respectfully, and in a timely manner with patients, families, and healthcare team members, using approaches appropriate to patient and family needs.
  • Maintain confidentiality of information about patients, staff, and Fairview business, sharing it only with those who need to know.
  • Adjust care and service to reflect the developmental level and needs of the population served.
  • Partner with patients and caregivers in care and decision-making, individualize care plans, and modify clinical interventions as appropriate.
  • Help ensure a safe and secure environment.
  • Identify workflow improvement opportunities, participate in meetings supporting initiatives, communicate appropriately with team members, and engage in change to improve the work environment and patient experience.

Benefits

  • Medical, dental, and vision plans.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • Paid time off and Sick and Safe Time.
  • Tuition reimbursement.
  • Retirement benefits.
  • Early access to earned wages.
  • Potential new-hire sign-on bonus of up to $2,000.
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