Medical Assistant (MA) - Primary Care
About The Position
ConvenientMD is hiring a Medical Assistant to support its Advanced Primary Care model, which combines modern clinics, technology, in-person and virtual primary care, and urgent care to provide personalized, team-based care. The role supports patient care and clinical operations, including patient education, preliminary triage, basic clinical procedures, electronic health record documentation, and coordination with providers and other clinical team members. In New Hampshire and Maine, the Medical Assistant may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with applicable state regulations. The position requires full-time availability during clinic operating hours, Monday through Friday, 7:30 a.m. to 5:00 p.m. Team members can generally expect to work from 7:15 a.m. to 5:15 p.m. to cover opening and closing procedures. Flexibility may occasionally be required to meet patient and team needs.
Requirements
- High school diploma.
- Medical Assisting certification and at least one year of experience, or two years of experience working as a Medical Assistant; primary care experience is preferred.
- Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
- Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
- Proactive and confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
- Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
- Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
- Collaborative approach and ability to contribute to a strong team dynamic.
- Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn NextGen and other business systems.
- Full-time availability during clinic operating hours Monday through Friday, with occasional flexibility to meet patient and team needs.
Nice To Haves
- Medical Assistant experience in a primary care setting.
Responsibilities
- Welcome and assist patients professionally, responding to inquiries about medical conditions, treatment plans, and medications.
- Explain prescribed medications, dosage instructions, and potential adverse reactions.
- Guide patients on lifestyle modifications, preventive healthcare, and follow-up care; address questions to support understanding of their health status and treatment options.
- Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
- Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
- Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
- In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers, following state regulations and guidelines.
- Prepare and administer medications accurately, applying knowledge of dosages, routes, and potential side effects.
- Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
- Collaborate with providers on discharge plans and assist with discharge when needed.
- Welcome and support the training of new clinic team members.
Benefits
- Collaborative team environment that encourages professional growth.
- Urgent care services at no cost to team members and their families.
- Health, dental, and vision coverage.
- Company-paid short-term disability.
- Optional pet insurance.
- 401(k) match after one year of service.
- Access to primary care, depending on location.
- Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
- Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
